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Displaying 101-110 of 629 items.
Chair and CEO Scott Streiner press conference statement on Air Passenger Protection Regulations, May 24, 2019
Today marks a milestone for air travel in Canada. The Air Passenger Protection Regulations, or APPR, will, for the first time, lay out airlines' minimum obligations to passengers if, for example, their flight is delayed or cancelled, they're denied boarding, they sit on a plane during a tarmac...
Speeches | 2019-05-28
Chair and CEO Scott Streiner press conference statement on Air Passenger Protection Regulations
Chair and CEO Scott Streiner press conference statement on Air Passenger Protection Regulations, May 24, 2019
News | 2019-05-28
Amended Air Transportation Regulations now finalized
June 12, 2019 – Gatineau, QC – Canadian Transportation Agency The Canadian Transportation Agency (CTA) announced today that the amended Air Transportation Regulations (ATR) are now finalized. The CTA delivers its air transportation mandate through the administration of the ATR. The ATR were...
News | 2019-06-12
New Air Passenger Protection Regulations now in force
July 15, 2019 – Gatineau, QC – Canadian Transportation Agency Starting today, passengers have new rights under the Canadian Transportation Agency’s (CTA) Air Passenger Protection Regulations when they travel by air. The new regulations, a major CTA regulatory initiative, require airlines to meet...
News | 2019-07-15
Notice to Industry: Criteria to Determine What Constitutes an Air Service
Purpose This Notice is to inform the air industry, and other interested stakeholders, of a determination made by the Agency on the criteria it will apply to determine what constitutes an “air service”. Air service The Canada Transportation Act (Act) states that no person shall operate an “air...
Web page | 2019-08-09
APPR implementation guides are now available
With the coming into force of the Air Passenger Protection Regulations (APPR), the CTA has developed a series of guides providing a detailed explanation of airline obligations toward passengers in various situations. The guides are intended to help passengers understand their rights and airlines...
News | 2019-08-16
Canadian Transportation Agency launches inquiry into WestJet flight incident
August 16, 2019 – Gatineau, QC – Canadian Transportation Agency The Canadian Transportation Agency (CTA) is launching an inquiry to examine whether the terms of WestJet's tariff dealing with schedule changes and irregularities are just and reasonable, taking into account the requirement for...
News | 2019-08-16
Information for ticket-holders impacted by major weather events
When severe weather or other uncontrollable events impact your flight and travel dates, you are strongly encouraged to contact your airline, travel agency or tour consolidator as soon as possible to confirm or adjust your travel plans accordingly. Consult the Government of Canada's Hurricane...
News | 2019-09-04
Speech from CTA Chair and CEO, Scott Streiner, at the IATA Global Accessibility Symposium 2019, in Dubai, United Arab Emirates on November 6, 2019
  No Person Left Behind: Working Together to Advance the Accessibility of Air Travel Check against delivery I'd like to thank IATA for inviting me to speak today, and congratulate the organization and each of you for organizing and participating in an international conference focused...
Speeches | 2019-12-02
Bankruptcy/cessation of air operations from the carrier – instructions for air travelers
If your air travel is affected by a carrier's bankruptcy/cessation of activities, we suggest the following: Contact your travel agent or transportation providers as soon as possible to make alternative arrangements. If you paid by credit card, contact the credit card company to see if you are...
Web page | 2019-12-05

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