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Chair and CEO Scott Streiner addresses the Greater Vancouver Board of Trade on October 18, 2016
Check against delivery Canada is a nation born of transportation and trade. The development of its cities, ports and railways is inextricably linked. Nowhere is this more true than in Vancouver, whose unique location at the intersection of the Strait of...
Speeches | 2016-10-28
Chair and CEO Scott Streiner addresses the Calgary Chamber of Commerce on October 19, 2016
Check against delivery Canada is a country born of transportation and trade. Indigenous nations migrated and engaged in commerce along the country's rivers and lakes long before the arrival of the first explorers and settlers from Europe. And the population and economic growth of the Prairie...
Speeches | 2016-10-28
Departmental Performance Report 2015-2016
Table of Contents Message from the Chair and Chief Executive Officer Results Highlights Section I: Organizational Overview Section II: Expenditure Overview Section III: Analysis of Program(s) and Internal Services Section IV: Supplementary Information Appendix: Definitions...
Publication | 2016-10-26
Agency Secretariat
The Secretariat processes most submissions and applications to the Agency. You can contact the Secretariat by: Email secretariat@otc-cta.gc.ca Courier Secretary Canadian Transportation Agency 60 Laval Street, Unit 01, Gatineau, QC J8X 3G9 Note that the loading dock is located on Hôtel...
Web page | 2016-10-03
Contact an enforcement officer
If you are aware of any violation to the Canada Transportation Act or related regulations, or if you find an air fare advertisement does not comply with the all-inclusive air price advertising regulations, send an email to: OTC.conformite-compliance.CTA@otc-cta.gc.ca. You may also contact the...
Web page | 2016-09-22
Sources of Federal Government and Employee Information
Introduction to Info Source Info Source: Sources of Federal Government and Employee Information provides information about the functions, programs, activities and related information holdings of government institutions subject to the Access to Information Act and the Privacy Act. It provides...
Publication | 2016-09-19
How to upload files to the secure file transfer system
Read all the instructions first Please read the instructions carefully to make sure you're uploading your documents in the correct folder. How to log in Note: It's recommended to use a desktop computer. You must use a browser with JavaScript enabled. Go to the login page to connect to...
Web page | 2016-08-26
Filing deadlines for an adjudicated dispute
When do I have to file? You should file any forms or documents according to the deadlines set out below, unless another time period is specified by the Agency. See deadlines for: Requests Filing of submissions Expedited processes Reminder: your form and any...
Web page | 2016-08-26
How to manage your adjudication case
 Do you have questions about your adjudication case? This Q&A provides quick answers. If you want more information, you can refer to the applicable section of the Dispute Adjudication Rules.   Submissions How can I file a submission? You can use one of our forms...
Web page | 2016-08-26
How adjudication works
The stages of an adjudication case There are 2 stages for any dispute resolved through adjudication. For detailed information about these stages, see the Dispute Adjudication Rules. Air travel complaints: On September 30, 2023, the CTA launched a new resolution process for air travel...
Web page | 2016-08-26

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