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Displaying 31-40 of 288 items.
Chair and CEO Scott Streiner addresses the Chartered Institute of Logistics and Transport in North America (CILTNA) on November 14, 2016
Check against deliveryI want to thank Tom and Bob for the invitation to speak today. As many of you know, Tom is a former Member and employee of the Canadian Transportation Agency. Indeed, many of the Agency's Members and staff have long played – and continue to play – key roles in CILTNA.The...
Speeches | 2016-11-18
Use of Social Media
The Agency uses Twitter and YouTube. We use social media to encourage communications between you and the Agency. If you "follow," "like" or "subscribe" to our social media accounts, you can expect to see information about our programs and services. Social media accounts are public and are not...
Web page | 2018-03-29
National transportation system
The Canadian Transportation Agency keeps the national transportation system running efficiently and smoothly in the interests of all Canadians – those who work and invest in it, the producers, shippers, travellers and businesses who rely on it, and the communities where it operates – and the...
Web page | 2023-09-30
Chair and CEO Scott Streiner addresses the Pulse and Special Crops Convention on July 7, 2016
Check against deliveryAs I was putting the finishing touches on my speech last night, I glanced out of my hotel window and I saw the rail lines running from Union Station out towards Ottawa, Montréal, and Halifax. I saw the Gardiner Expressway in its usual state of gridlock. I saw a shipping vessel...
Speeches | 2016-07-11
Adjudication for disputes about federal transportation
Getting started What is adjudication? How adjudication works How to submit an application Managing your case How to manage your case Forms Deadlines for filing How to upload documents Annotated Dispute Adjudication Rules...
Web page | 2023-09-30
Facilitation for disputes about federal transportation
Rail and marine transportation An Agency case officer assesses the issue and leads an informal exchange between the parties, usually by phone or email. Type of disputes Possible outcome Rail Marine The case officer works with the parties...
Web page | 2023-09-30
Arbitration
What is arbitration? The Agency offers three types of arbitration: Rail level of service arbitration Final offer arbitration Rail arbitration During arbitration, an arbitrator reviews the facts (or final offers) submitted by the parties and settles the dispute by making a decision which is...
Web page | 2018-05-28
Mediation for disputes about federal transportation
Accessible, rail and marine transportation An Agency mediator helps parties settle their differences through negotiation (face-to-face or by teleconference). Type of disputes Possible outcome Accessibility (disability-related) Rail Marine...
Web page | 2025-05-06
How adjudication works
The stages of an adjudication case There are 2 stages for any dispute resolved through adjudication. For detailed information about these stages, see the Dispute Adjudication Rules. Air travel complaints: On September 30, 2023, the CTA launched a new resolution process for air travel...
Web page | 2016-08-26
How to upload files to the secure file transfer system
Read all the instructions first Please read the instructions carefully to make sure you're uploading your documents in the correct folder. How to log in Note: It's recommended to use a desktop computer. You must use a browser with JavaScript enabled. Go to the login page to connect to...
Web page | 2016-08-26

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