Agency site
Displaying 1-10 of 18 items.
The Canadian Transportation Agency has information and resources to help you to plan your travel. If you run into problems while travelling and cannot resolve them directly with your air carrier, the Agency can help you resolve a wide range of transportation disputes. The Agency has a mandate to...
Web page | 2016-03-31
How to create an agreement
The parties involved in constructing a railway line across another railway line may negotiate any aspect of a crossing.
When negotiating an agreement the parties may want to consider the following items:
location of the crossing;
a description of the project;
the...
Web page | 2016-03-30
How to make washrooms accessible to persons with disabilities
Onboard aircraft
Onboard trains
Carriers are invited to refer to the Canadian Standards Association Standard CAN/CSA-B651-95 Barrier-free Design and, where it is appropriate to do so, to adopt the technical...
Web page | 2016-03-17
How to make communications accessible
Multiple formats
Website accessibility
Common accessibility symbols
Improving communication with persons with disabilities
Standards for the accessibility of communications are set out in Removing Communication Barriers for...
Web page | 2016-03-30
Statistical tables
Agency Rulings
Total rulings by Members
Dispute Resolution
Disputes resolved by the Agency
Air Travel Complaints
Air travel complaints – informal facilitation
Air travel complaints in the facilitation process (Canadian carriers...
Web page | 2016-03-08
Purpose of the Code of Practice
This Code of Practice (Code) contains accessibility standards developed to enhance the level of accessibility for persons with disabilities when travelling by air, and sets out what the Canadian Transportation Agency expects of aircraft operators.
In addition to...
Publication | 2016-03-17
Notice of Adjournment of Hearing
IN THE MATTER OF
an application by the City of Vancouver for an order requiring the Canadian Pacific Railway Company (CP) to make an offer to governments to transfer the Arbutus Corridor portion of the Marpole Spur, for no more than the net salvage...
Web page | 2016-03-17
Introduction
Transportation service providers are required to assist their passengers with disabilities and are guided by the Canadian Transportation Agency's accessibility standards (including regulations and codes of practice), which help ensure that air and federal rail, ferry and bus services...
Publication | 2016-03-10
Purpose
This document explains noise and vibration from idling locomotives, including:
reasons why locomotives idle
characteristics of noise and vibration from idling locomotives
potential ways of managing noise and vibration impacts
It was developed by the Canadian Transportation Agency's...
Publication | 2016-03-30
How to transfer or discontinue a railway line
Under Part III, Division V of the Canada Transportation Act, a federal railway company must take these steps before transferring or discontinuing operations:
provide notice in the company’s three-year plan for at least 12 months of its intention to...
Web page | 2016-03-07