Agency site
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What should you do if you need additional seats?
Talk to the company at least 48 hours in advance. If you need any services from your transportation company, give them as much notice as possible. Companies are expected to arrange most services for you when you give them at least 48 hours...
Web page | 2017-01-05
Canadian Transportation Agency website terms and conditions
Privacy Notice
The Canadian Transportation Agency (Agency) is committed to providing websites that respect the privacy of its visitors. This privacy notice summarizes the privacy practices for the Agency’s online activities.
All...
Web page | 2017-02-28
Accessibility standards
Monitoring the industry for accessibility
Learn more about
Aircraft
Passenger terminals
Trains
Ferries
Compliance reports
Removing communication barriers
Training videos
Automated self-service...
Web page | 2017-01-04
Service standard
The Agency will generally issue air service licences within 7 business days of receiving all required documentation demonstrating compliance with the licence requirements.
Performance target
The target for achieving this service standard is set at 85 percent.
Performance...
Web page | 2017-05-15
Service standard
The Agency’s target is to issue a program permit within 4 business days of receiving all required documentation demonstrating compliance with the charter requirements for flights to be operated pursuant to the air carrier's non-scheduled international licence.
Performance target...
Web page | 2017-05-15
All personal information created, held or collected by the Canadian Transportation Agency (Agency) is protected under the Privacy Act. This means that you will be informed of the purpose for which it is being collected and how to exercise your right of access to that information. You will be asked...
Web page | 2017-05-23
Licensing and charters
licence@otc-cta.gc.ca
Financial evaluation division
Financial-Evaluation@otc-cta.gc.ca
International agreements
Accords.Agreements@otc-cta.gc.ca
Web page | 2017-05-12
Interpretation Policy
An interpretation policy is an overarching document that outlines the commitments, practices, and tools to be applied by a department or agency when providing Canadians and businesses with information and guidance on regulatory obligations to be met. It also identifies the...
Web page | 2017-03-30
Service standard
The Agency will generally issue code share and wet lease authorities within 15 business days of receiving all documentation required to demonstrate compliance with the code share and wet lease requirements for flights to be operated pursuant to the air carrier's scheduled or non-...
Web page | 2017-05-15
The consultation is closed
This consultation took place between January 9 and February 28, 2017.
We are analyzing the input.
Agency staff is seeking interested parties' views on three underlying issues at the core of the Agency's regulatory costing model (ARCM), which is the broad set of...
Consultation | 2017-01-09