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OTTAWA – December 22, 2020 – In a determination issued today, the Canadian Transportation Agency (CTA) ruled that revenues of the Canadian National Railway Company (CN) and the Canadian Pacific Railway Company (CP) were above their maximum grain revenue entitlements for the crop year 2019–2020....
News | 2020-12-22
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ASL version of Resolving problems
End of ASL videos - Resolving problems
Sometimes things can go wrong with even the best-planned trip. If a problem arises or you have a concern related to your trip, let the transportation service...
Web page | 2020-12-03
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Planning is key
ASL version of Planning is key
Continue to the next video: Finding information
As a traveller with a disability, you should not face barriers when you travel.
It is always a good idea to plan your trip ahead of...
Web page | 2020-12-03
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ASL version of be aware of your carrier's check-in time
Continue to the next video: Getting information about the terminal
It's time to go! It is essential for you to be aware of your carrier's check-in time to give yourself...
Web page | 2020-12-03
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Seating and layout
ASL version of Seating and layout
Continue to the next video: Announcements
Once onboard, if you are blind or have any other visual impairment, your carrier is required – upon your request – to describe the...
Web page | 2020-12-03
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Allergy buffer zones
ASL version of Allergy buffer zones
End of ASL videos - Travelling with severe allergies
If you have a severe allergy, let your carrier know well in advance of your travel but, at a minimum, 48 hours...
Web page | 2020-12-03
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ASL version of Travelling outside Canada
End of ASL videos - Travelling outside Canada
Our tips can also help you if you travel outside the country. Remember, though, that Canadian standards and rules generally don't apply in other...
Web page | 2020-12-03
Read the pdf (408 KB)
Introduction
This guide is for airlines licensed by the Canadian Transportation Agency (CTA) to provide non-scheduled services to and from Canada ("licensees"). It explains the CTA's requirements for licensees that want to operate international charter flights. The...
Publication | 2020-12-14
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Getting information about the terminal
ASL version of Getting information about the terminal
This is an American Sign Language (ASL) video with no audio
Continue to the next video: Curbside assistance when you arrive at the terminal...
Web page | 2020-12-03
The CTA provides a range of tools and guidance documents, namely:
The Maximum Revenue Entitlement: A Guide New
Railway Crossings: A Guide New
Freight Rail Service and Rates: A Guide New
Freight Rail Service And Rates: A Summary New
Guidelines for the Resolution of...
Web page | 2020-12-22