Agency site
Displaying 1-10 of 14 items.
Message from the Chair for International Day of Persons with Disabilities
The Canadian Transportation Agency (CTA) commemorates the International Day of Persons with Disabilities (IDPD) every year on December 3rd. Since 1992, the IDPD has been celebrated worldwide every year on that day in order...
News | 2022-12-02
UN Sustainable Development Goals (SDGs)
Goal 12. Ensure sustainable consumption and production patterns
2021‒22 Planned initiatives
The CTA will continue to take action to embed environmental considerations into public procurement, in accordance with the federal Policy on Green Procurement....
Web page | 2022-12-02
Section 1: Institutional GBA Plus Capacity
The Agency continued fostering and maintaining a healthy, respectful workplace where every individual is treated with courtesy and dignity, harassment and discrimination are not tolerated, and different needs are accommodated. These core values are...
Web page | 2022-12-02
December 19, 2022 – Gatineau, QC – Canadian Transportation Agency
The Canadian Transportation Agency (CTA) today announced the publication of new data to provide Canadians with additional information about the air travel sector. The data shows the number of air travel complaints submitted to the...
News | 2022-12-19
OTTAWA – December 22, 2022 - In a determination issued today, the Canadian Transportation Agency (CTA) ruled that revenues of both the Canadian National Railway Company (CN) and the Canadian Pacific Railway Company (CP) were above their respective maximum grain revenue entitlements for the crop...
News | 2022-12-22
Statement of Management Responsibility Including Internal Control Over Financial Reporting
Responsibility for the integrity and objectivity of the accompanying financial statements for the year ended March 31, 2022, and all information contained in these financial statements rests with the...
Publication | 2022-12-30
On June 25, 2020, the Canadian Transportation Agency's (CTA) new Accessible Transportation for Persons with Disabilities Regulations (ATPDR) came into force. They establish modern legally binding requirements for accessible services, technical standards for equipment, communications, training, and...
Web page | 2022-12-07
Overview
This quarterly update shows the number of air travel complaints submitted by passengers to the Canadian Transportation Agency (CTA), per 100 flights and sorted by airline.
Context
The complaint data is based on the information submitted by passengers and may not have been reviewed by...
Web page | 2022-12-19
Case status
The status of most cases may be checked online, including:
Air travel complaints
Accessibility complaints
Rail and marine complaints
We review each case using the information provided by you and the service provider.
We continue to receive a high number of new complaints....
Web page | 2022-12-21
The Canadian Transportation Agency offers information, guidance and dispute resolution services about:
Level of service provided by railway companies to shippers
Rail noise and vibration
Railway crossings and other issues
We can also help with shipper and community rights and obligations....
Web page | 2022-12-08