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June 22, 2022 – Gatineau, Quebec – The Canadian Transportation Agency
The Canadian Transportation Agency (CTA) today announced that the Regulations Amending the Air Passenger Protection Regulations, which provide additional refund requirements, are published in Part II of the Canada Gazette. They...
News | 2022-06-22
Overview
Total rulings by Members
Appointed by the Governor in Council, the Agency's Members are responsible for rendering decisions and orders related to formal complaints or applications, as well as addressing other issues affecting Canada's national transportation system.
As objective and...
Web page | 2022-06-22
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Related content
Summary of the evidence received by the Agency on Emotional Support Animals in 2019
Contract No. D410022001
Prepared for: The Canadian Transportation Agency
By: Dr. Colleen Wilson, Diplomate, ACVB
Specialist in Animal...
Publication | 2022-07-06
A compilation of reports, studies, initiatives and presentations related to accessible transportation.
Reports
Carriage of Emotional Support Animals On Board Transportation Equipment: Expert Report Commissioned New
Mobility Aids and Air Travel Final Report
Studies
Safe Securement and...
Web page | 2022-07-06
The Accessible Transportation for Persons with Disabilities Regulations (ATDPR) require carriers to accept transporting, under certain conditions, service dogs and allow them to accompany the person onboard. This applies to dogs that have been individually trained by organizations or persons...
Web page | 2022-07-07
The Canadian Transportation Agency (Agency) issued on July 12, 2022, a decision on air passenger rights in Canada. In this decision, the Agency found that the cancellation of the applicant's flight, which was due to a crew shortage, was within WestJet's control. The Agency ordered WestJet to pay...
News | 2022-07-12
The Canadian Transportation Agency (CTA) is seeking input on a request filed by Airlines for America (A4A) on behalf of its member airlines, for conditional exemption from the requirements of the Accessible Transportation for Persons with Disabilities Regulations (ATPDR) related to damaged,...
Consultation | 2022-07-15
Future-Oriented Statement of Operations (Unaudited)
For the year ending March 31
Forecast Results 2021- 22
Planned Results 2022- 23
Expenses
Independent regulatory and dispute-resolution services for transportation providers and users
33,456,269
25,...
Publication | 2022-08-10
On August 26, 2022, the Canadian Transportation Agency (Agency) issued a decision regarding a flight cancellation caused by a crew shortage. In this decision, the Agency found that Air Canada did not provide evidence demonstrating that the cancellation of the applicants' flight was outside its...
News | 2022-08-26
Management Statement for the Quarter Ending June 30, 2022
1. Introduction
This quarterly financial report has been prepared by management as required by section 65.1 of the Financial Administration Act and in the form and manner prescribed by the Treasury Board under the Treasury Board Directive...
Publication | 2022-09-01