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Context
The tables include airlines with an average of 1 or more complaints per 100 flights to/from/within Canada submitted to the CTA during 1 of the quarterly periods. Airlines that did not meet this criteria, or that did not operate at least 100 flights over the reporting periods, are not...
Web page | 2024-10-30
List of Arbitrators call out
The Canadian Transportation Agency is expanding its List of Arbitrators (List). As required by subsections 169(1) and 169.42(1) of the Canada Transportation Act, we periodically consult on the List’s composition and make revisions.
With the help of the ADR...
Web page | 2024-10-07
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Introduction
The Access to Information Act (ATIA), enacted in 1983, grants Canadian citizens, permanent residents and any person or corporation present in Canada the right to access the records of federal institutions subject to the ATIA. This right enables...
Publication | 2024-10-18
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Introduction
The Privacy Act (PA), enacted in 1983, imposes obligations on federal institutions to ensure that privacy rights of individuals are respected. The PA grants Canadian citizens, permanent residents and persons present in Canada the right to access their...
Publication | 2024-10-18
Note : this Notice of Violation was withdrawn on September 27, 2024.
Date of revision : October 21, 2024
Enforcement Actions | 2024-10-21
Pursuant to section 180 of the Canada Transportation Act, SC 1996, c 10 (CTA) the undersigned Enforcement Officer has issued this notice of violation believing Golden West Airlines, LLC has committed the following 5 violations, operated an air service using a Gulfstream type aircraft bearing...
Enforcement Actions | 2024-10-09
Pursuant to section 180 of the Canada Transportation Act, SC 1996, c 10 (CTA), the undersigned enforcement officer has issued this notice of violation believing Air Canada has committed the 20 following violations, not providing passengers with the minimum compensation referred to in subsection 19(...
Enforcement Actions | 2024-10-03
Pursuant to section 180 of the Canada Transportation Act, SC 1996, c 10 (CTA) the undersigned Enforcement Officer has issued this notice of violation believing SkyTaxi Sp. z o.o. carrying on business as SkyTaxi has committed the 3 following violations, SkyTaxi operated an international goods...
Enforcement Actions | 2024-10-03
On or about June 19, 2024, at Calgary International Airport (YYC), WestJet failed to provide the passengers, by means of an audible announcement, the reason for the delay for flight number WS123, thereby contravening subsection 13(4) of the Air Passenger Protection Regulations.
Enforcement Actions | 2024-10-09
On or about June 28, 2024, at Edmonton International Airport (YEG), Air Canada failed to provide the passengers, by means of an audible announcement, the reason for the delay for flight number AC166, thereby contravening subsection 13(4) of the Air Passenger Protection Regulations.
Enforcement Actions | 2024-10-23