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April 30, 2024 – Gatineau, QC – Canadian Transportation Agency
The Canadian Transportation Agency (CTA) published today the decisions issued by Complaint Resolution Officers for eligible air travel complaints processed since September 30, 2023. This list of decisions will be updated quarterly...
News | 2024-04-30
May 13, 2024 – Gatineau, QC – Canadian Transportation Agency
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Administrative monetary penalty - WestJet- $142,500 - Issuance: May 7, 2024
Enforcing Compliance – enforcement actions and types of violations
Compliance and Enforcement Policy...
News | 2024-05-13
Opening Remarks – Chair and CEO France Pégeot
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Good afternoon,
I am pleased to be with you today to discuss accessible air transportation for persons with disabilities.
The Canadian Transportation Agency has three main responsibilities.
We help ensure that the national...
Speeches | 2024-05-22
Opening remarks: Panel on accessibility in International Civil Aviation
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I am the Chair and CEO of the Canadian Transportation Agency. I would like to thank ICAO for organizing the conference and for inviting me and to thank Saudi Arabia for hosting this conference. I came a...
Speeches | 2024-05-28
May 28, 2024 – Gatineau, QC – Canadian Transportation Agency
The Canadian Transportation Agency recognizes National AccessAbility Week, which takes place May 26 to June 1, 2024, as an opportunity to highlight the fundamental human right of persons with disabilities to an accessible transportation...
News | 2024-05-28
Standing Committee on Transport, Infrastructure and Communities (TRAN) – February 27, 2024: Meeting Details
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Opening remarks from Ms. France Pégeot (Chair and Chief Executive Officer, Canadian Transportation Agency)
Good morning Chair and Committee...
Web page | 2024-06-11
Standing Committee on Transport, Infrastructure and Communities (TRAN) – February 27, 2024: Meeting Details
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Table of contents
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Summary of the Accessible Transportation Planning and Reporting Regulations
The Accessible Transportation Planning and Reporting...
Web page | 2024-06-11
Standing Committee on Transport, Infrastructure and Communities (TRAN) – February 27, 2024: Meeting Details
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Accessibility Complaints Data
CRO Complaints Throughput
Accessibility Complaints Data...
Web page | 2024-06-11
Standing Committee on Transport, Infrastructure and Communities (TRAN) – February 27, 2024: Meeting Details
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Evolution of CTA's Accessibility Mandate
Accessibility at the CTA
CTA's Internal Services
Evolution of CTA's...
Web page | 2024-06-11
Read the pdf (360 KB)
Part 1: Identifying information
Canadian Transportation Agency
April 1, 2023 – March 31st, 2024
This is an original report.
This report is not produced by a federal Crown corporation or a subsidiary of a federal Crown corporation.
Part 2: Report contents
2.1...
Publication | 2024-05-31