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September 8th, 2025 – Gatineau, QC – Canadian Transportation Agency
The Canadian Transportation Agency (CTA) has issued its Red Tape Review Progress Report 2025. The Report identifies three initiatives to ease the administrative burden for organizations within the transportation system and support...
News | 2025-09-08
On this page
An efficient transportation system for Canada
Air
Rail
Marine
Consumer protection for air travellers
New complaints and backlog of complaints at year end
Complaints processed
Number of complaints per 100 flights
Number of complaints...
Publication | 2025-09-04
Context
The Canadian Transportation Agency (CTA) falls under the Government of Canada’s transportation portfolio and is an independent regulator and quasi-judicial tribunal that regulates over 1,500 service providers in the air, rail, marine, and interprovincial bus sectors. The CTA oversees the...
Publication | 2025-09-03
(A) Pursuant to section 180 of the Canada Transportation Act, SC 1996, c 10 (CTA), the undersigned enforcement officer has issued this notice of violation believing Air New Zealand Limited has committed the following 5 violations, failed to make available, in simple, clear and concise language, on...
Enforcement Actions | 2025-09-02
(A) On or about September 1, 2025, Bermudair Limited advertised the price of an air service in a marketing email sent by mail@flybermudair.com, without including the point of origin and point of destination of the service, thereby contravening paragraph 28(1)(b) of the Air Passenger Protection...
Enforcement Actions | 2025-09-15
On or about December 16, 2024, at Ottawa International Airport (CYOW), United Airlines, Inc. failed to provide the passengers, by means of an audible announcement, the reason for the delay for flight number UA4475, thereby contravening subsection 13(4) of the Air Passenger Protection Regulations.
Enforcement Actions | 2025-09-17