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Plain language Summary
A plain language summary of the Accessible Canada Act and the Accessible Transportation Planning and Reporting Regulations: A Guide on Progress Reports is available.
Introduction
A progress report provides updates on the implementation of a...
Publication | 2025-03-20
Outcomes
In alignment with the National Transportation Policy, the CTA contributes to achieve:
An accessible, competitive, economic and efficient national transportation system that serves the needs of participants and communities, and in which people trust.
Vision
A modern high-...
Web page | 2025-03-03
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Executive Summary
The Canadian Transportation Agency (CTA) is created by the Canada Transportation Act (Act). Like other administrative agencies, the CTA is part of the executive branch of government and its purpose is to implement government policy. The CTA has a...
Web page | 2025-03-17
Overview
This dashboard provides Canadians with additional information about the air travel sector. The data shows the number of air travel complaints submitted to the CTA per 100 flights operated by Canadian and foreign airlines.
The Air travel complaints data is compiled by the CTA and will be...
Web page | 2025-11-28
Air travel complaint resolution process
The CTA's simplified complaint process will be easy to access, more efficient and use new systems and technology to deliver faster outcomes to air passengers who submit complaints to the CTA. The process applies to all air...
Web page | 2025-05-31
Compliance Agreements: Guidance for Federal Transportation Service Providers
Summary
This document explains the Canadian Transportation Agency's (CTA) policy and procedures to enter into compliance agreements with federal transportation service providers (TSPs). This guide should be read in...
Web page | 2025-05-14
Minister’s message
As the Minister responsible for the Canadian Transportation Agency (CTA), I am pleased to present the Agency’s report on service fees for the fiscal year 2022-23. This report is in line with the Service Fees Act’s reporting requirements and reflects the Government of Canada...
Publication | 2025-11-05
Minister’s message
As the Minister responsible for the Canadian Transportation Agency (CTA), I am pleased to present the Agency’s report on service fees for the fiscal year 2021-22. This report is in line with the Service Fees Act’s reporting requirements and reflects the Government of Canada...
Publication | 2025-11-05
Minister’s message
As the Minister responsible for the Canadian Transportation Agency (CTA), I am pleased to present the Agency’s report on service fees for the fiscal year 2020-21. This report is in line with the Service Fees Act’s reporting requirements and reflects the Government of Canada...
Publication | 2025-11-05
Minister’s message
As the Minister responsible for the Canadian Transportation Agency (CTA), I am pleased to present the Agency’s report on service fees for the fiscal year 2019-20. This report is in line with the Service Fees Act’s reporting requirements and reflects the Government of Canada...
Publication | 2025-11-05