Agency site
Displaying 131-140 of 558 items.
Types of disputes we can help with
The Agency can help resolve disputes between railway companies and:
road authorities when they want to construct or reconstruct a road crossing;
landowners who need to cross the track of a railway company to access their property;
utility companies who want...
Web page | 2016-08-26
Types of dispute resolution services
The CTA can resolve disputes that arise between federal railway companies and their clients and neighbours.
Facilitation
An Agency officer assesses the issue and leads an informal exchange between the parties, usually by...
Web page | 2023-09-30
The stages of an adjudication case
There are 2 stages for any dispute resolved through adjudication.
For detailed information about these stages, see the Dispute Adjudication Rules.
Air travel complaints: On September 30, 2023, the CTA launched a new resolution process for air travel...
Web page | 2016-08-26
Read all the instructions first
Please read the instructions carefully to make sure you're uploading your documents in the correct folder.
How to log in
Note: It's recommended to use a desktop computer. You must use a browser with JavaScript enabled.
Go to the login page to connect to...
Web page | 2016-08-26
When do I have to file?
You should file any forms or documents according to the deadlines set out below, unless another time period is specified by the Agency.
See deadlines for:
Requests
Filing of submissions
Expedited processes
Reminder: your form and any...
Web page | 2016-08-26
List of forms
Instructions to download and open a PDF form
Translation – required information (PDF)
Verification by affidavit (PDF)
Verification by witnessed statement (PDF)
Authorization of representative (PDF)
Application
Answer to application
Reply to answer
Intervention
Response to...
Web page | 2019-08-30
Do you have questions about your adjudication case?
This Q&A provides quick answers.
If you want more information, you can refer to the applicable section of the Dispute Adjudication Rules.
Submissions
How can I file a submission?
You can use one of our forms...
Web page | 2016-08-26
What is rail arbitration?
It’s one of three types of arbitration offered as part of the Agency’s options for dispute resolution.
Types of disputes
Disputes between
Possible outcome
Timeframes
Legislation
The application of any rate or charge for the movement...
Web page | 2016-07-06
Getting started
Issues eligible for arbitration
How to apply
Eligibility of submissions
Objections
Scenarios where a railway company can object to an application
Procedures for the adjudication of objections
Principles related to...
Web page | 2016-06-21
Under Part III, Division V of the Canada Transportation Act, a federal railway company must take these steps before transferring or discontinuing operations:
provide notice in the company’s three-year plan for at least 12 months of its intention to discontinue operating the line;
publicly...
Web page | 2016-06-21
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