Agency site
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Requirements for the public inspection of tariffs
The public has the right to review an air carrier's tariff and carriers must ensure that they can readily do so upon request.
Every air carrier that sells publicly-available air transportation to, from and within Canada must...
Web page | 2015-10-20
Newfoundland and Labrador
Consumer Affairs Officer
Department of Government Services and Lands
P.O. Box 8700
2nd Floor, West Block
St. John's NL
A1B 4J6
Tel.: 709-729-2600
Fax: 709-729-3205
Web site: www.gov.nl.ca/gs
Prince Edward Island
Department of Consumer...
Web page | 2023-03-27
Not sure what what your options are?
Depending on the method of dispute resolution being used for your case, you may be able to switch to another dispute resolution service.
Read below to find out more.
Facilitation
If facilitation ...
Web page | 2015-10-20
Road and utility crossings
In order for the application to be considered complete, the following information should be included:
the location of the crossing (including railway mileage and subdivision, the name of the road and town and/or land title co-ordinates);
a description of...
Web page | 2015-10-20
In 2016, the Canadian Transportation Agency (CTA) launched the Regulatory Modernization Initiative to update the suite of regulations, guidance materials and tools it administers and ensure that they keep pace with changing business models, user expectations and best practices in the...
Web page | 2019-07-30
1.0 Introduction
The Canadian Transportation Agency (Agency) is an independent, quasi-judicial tribunal and regulator that makes determinations on a wide range of economic matters involving federally-regulated modes of transportation.
The Agency's authority includes approving the construction of...
Web page | 2017-03-07
1. Overview
The Canadian Transportation Agency (Agency) has the authority to approve the construction of federally-regulated railway lines under section 98 of the Canada Transportation Act (Act).
The Agency may approve an application to construct a railway line if it determines that the location...
Web page | 2017-03-07
To facilitate understanding, awareness and compliance with its regulatory determinations and to provide guidance on regulatory obligations, the Agency assessed its interpretation practices and identified areas for improvement with its stakeholders.
The Agency's improvement priority, as established...
Web page | 2017-03-30
Table of Contents
Executive Summary
Introduction
Background
Consultative Process
What We Heard - Communications
What We Heard - Training
What We Heard - International Air Services
What We Heard - Technical Standards
What We Heard - Systemic Issues...
Web page | 2017-05-10
Table of contents
Overview
Total rulings by Members
Disputes resolved by the Agency
Fostering compliance
Providing consumer protection for air passengers
Number and outcome of air travel complaints
Number of complaints resolved (by carrier)...
Web page | 2017-06-16
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