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Displaying 161-170 of 558 items.
How to report that terms and conditions are not available (or indicated as available) for public inspection
Requirements for the public inspection of tariffs The public has the right to review an air carrier's tariff and carriers must ensure that they can readily do so upon request. Every air carrier that sells publicly-available air transportation to, from and within Canada must...
Web page | 2015-10-20
Provincial and territorial government authorities (dealing with consumer matters including travel)
Newfoundland and Labrador Consumer Affairs Officer Department of Government Services and Lands P.O. Box 8700 2nd Floor, West Block St. John's NL A1B 4J6 Tel.: 709-729-2600 Fax: 709-729-3205 Web site: www.gov.nl.ca/gs Prince Edward Island Department of Consumer...
Web page | 2023-03-27
How to switch dispute resolution services
 Not sure what what your options are? Depending on the method of dispute resolution being used for your case, you may be able to switch to another dispute resolution service. Read below to find out more.   Facilitation If facilitation ...
Web page | 2015-10-20
Additional information required for applications about crossings
Road and utility crossings In order for the application to be considered complete, the following information should be included: the location of the crossing (including railway mileage and subdivision, the name of the road and town and/or land title co-ordinates); a description of...
Web page | 2015-10-20
Regulatory Modernization Initiative
In 2016, the Canadian Transportation Agency (CTA) launched the Regulatory Modernization Initiative to update the suite of regulations, guidance materials and tools it administers and ensure that they keep pace with changing business models, user expectations and best practices in the...
Web page | 2019-07-30
Proposed Indigenous Engagement Framework For Railway Line Construction
1.0 Introduction The Canadian Transportation Agency (Agency) is an independent, quasi-judicial tribunal and regulator that makes determinations on a wide range of economic matters involving federally-regulated modes of transportation. The Agency's authority includes approving the construction of...
Web page | 2017-03-07
Proposed Guide on Applying for Approval to Construct a Railway Line for Federally-Regulated Railway Companies
1. Overview The Canadian Transportation Agency (Agency) has the authority to approve the construction of federally-regulated railway lines under section 98 of the Canada Transportation Act (Act). The Agency may approve an application to construct a railway line if it determines that the location...
Web page | 2017-03-07
Improvement Priorities - Implementation Status – March 31, 2017
To facilitate understanding, awareness and compliance with its regulatory determinations and to provide guidance on regulatory obligations, the Agency assessed its interpretation practices and identified areas for improvement with its stakeholders. The Agency's improvement priority, as established...
Web page | 2017-03-30
A What We Heard Summary Report on Accessible Transportation
Table of Contents Executive Summary Introduction Background Consultative Process What We Heard - Communications What We Heard - Training What We Heard - International Air Services What We Heard - Technical Standards What We Heard - Systemic Issues...
Web page | 2017-05-10
Statistics 2016-2017
 Table of contents Overview Total rulings by Members Disputes resolved by the Agency Fostering compliance Providing consumer protection for air passengers Number and outcome of air travel complaints Number of complaints resolved (by carrier)...
Web page | 2017-06-16

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