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Displaying 261-270 of 562 items.
Monetary Penalty Framework
Note On April 1, 2026, the methodology for calculating Administrative Monetary Penalties was amended. On this page Enforcement actions Severity Levels Administrative Monetary Penalties (various maximum penalty amounts up to $25,000) Corporations Individuals...
Web page | 2026-04-01
Assigned severity levels and types of contraventions - Rail
A Designated Enforcement Officer who believes that a regulated entity has committed a violation of the Canada Transportation Act or regulations, or when a regulated entity has not complied with a CTA Order, may issue a Notice of Violation setting out the administrative monetary penalty (AMP) that...
Web page | 2020-01-08
Enforcement actions taken by the CTA's enforcement officers
  2019-2020 (year to date) 2018-2019 2017-2018 2016-2017 2015-2016 Notice of Violation - with Administrative Monetary Penalty 13 16 28 15 10 Total number of violations found Note 1 188 49 63 42...
Web page | 2020-01-08
Audio version: Phase II – Consultation on ATPDR (full text)
Please note that the deadline has been extended to February 28, 2020   Audio version (full text) Phase II – Consultation on the Accessible Transportation for Persons with Disabilities Regulations (ATPDR) Contents, Introduction, Purpose, Next Steps Part 1: Small Transportation Providers...
Web page | 2020-01-13
Audio version: Phase II – Consultation on ATPDR (General summary)
Please note that the deadline has been extended to February 28, 2020 Audio version   Alternate formats Please note that the Consultation paper: Phase II of the ATPDR is available in alternate formats
Web page | 2020-01-16
audio full embedded
  Audio version (full text) Phase II – Consultation on the Accessible Transportation for Persons with Disabilities Regulations (ATPDR) Contents, Introduction, Purpose, Next Steps Part 1: Small Transportation Providers Part 2: One Person, One Fare for International Travel and Small...
Web page | 2020-01-16
2018–19 Departmental Results Report: Gender-based analysis plus
General information Governance structures Not applicable. The Canadian Transportation Agency (CTA) does not have a formal GBA+ implementation plan. However, the CTA continued fostering and maintaining a healthy, respectful workplace where every individual is treated with courtesy and...
Web page | 2020-01-29
Statistics 2018-2019
Overview Total rulings by Members Appointed by the Governor in Council, the Agency's Members are responsible for rendering decisions and orders related to formal complaints or applications, as well as addressing other issues affecting Canada's national transportation system. As objective and...
Web page | 2020-01-30
Inquiry into complaints regarding reasons for flight delays or cancellations
Background The Canadian Transportation Agency (CTA) opened an inquiry into complaints from air passengers alleging that airlines were not accurately communicating the reasons for flight delays or cancellations. The inquiry focused on 567 complaints involving flights operated by Air Canada,...
Web page | 2020-02-21
COVID-19 and CTA Services
During these difficult times, the Canadian Transportation Agency (CTA) continues to maintain its normal operations while our employees practice social distancing. Our dedicated employees are working remotely and are available through electronic means to provide service. You can continue to request...
Web page | 2020-03-25

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