Agency site
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Overview
Total rulings by Members
Appointed by the Governor in Council, the Agency's Members are responsible for rendering decisions and orders related to formal complaints or applications, as well as addressing other issues affecting Canada's national transportation system.
As objective and...
Web page | 2023-07-04
Related content
News Release
What We Heard
Consultation on proposed changes
Consultation Paper
Air Passenger Protection Regulations
Budget Implementation Act, 2023
Backgrounder
Introduction
The Air Passenger Protection Regulations (APPR) came...
Web page | 2023-09-30
Opening Remarks
Opening remarks from Ms. France Pégeot (Chair and Chief Executive Officer, Canadian Transportation Agency)
Thank you very much, Mr. Chair.
I would like to thank the Committee for the invitation to appear today.
With me is Tom Oommen, Director General, Analysis and...
Web page | 2023-07-24
Context
The tables include airlines with an average of 1 or more complaints per 100 flights to/from/within Canada submitted to the CTA during 1 of the quarterly periods. Airlines that did not meet this criteria, or that did not operate at least 100 flights over the reporting periods, are not...
Web page | 2023-11-07
Submissions: Consultation on proposed changes to strengthen the Air Passenger Protection Regulations
Disclaimers
Third-party information liability disclaimer
Some of the information on this web page has been provided by external sources. The Agency is not responsible for the accuracy, reliability or currency of the information supplied by external sources. Content provided by external...
Web page | 2023-09-11
Table of contents
Introduction
Key Issue Scripts
Data
CTA Organizational Information
Additional Information
In this section
Opening Remarks
Relevant Legislation
Committee Members
Follow-ups from EC discussion of May 15th
Opening remarks from...
Web page | 2023-09-15
Table of contents Introduction Key Issue Scripts Data CTA Organizational Information Additional Information
In this section
External BIA lines
BIA summary document
BIA Qs and As
Cost Recovery
Backlog
Assessment of APPR
Amendments to the Act Summary...
Web page | 2023-09-15
Table of contents
Introduction
Key Issue Scripts
Data
CTA Organizational Information
Additional Information
In this section
DRB Data
Accessibility Complaints Data
Comparison of CTA AMPs vs Other Organizations
Compliance Statistics
DRB Data...
Web page | 2023-09-15
Table of contents Introduction Key Issue Scripts Data CTA Organizational Information Additional Information
Overall Budget information
Budget
CTA Reference Levels
(In millions of dollars)
2018-19
2019-20
2020-21
2021-22...
Web page | 2023-09-15
Table of contents
Introduction
Key Issue Scripts
Data
CTA Organizational Information
Additional Information
In this section
APPR vs EU vs US obligations table
Statement on Compliance and Enforcement Policy
AMP Scheme
Process of Investigation
Q and A...
Web page | 2023-09-15
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