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Departmental results report 2023–24: United Nations 2030 Agenda for sustainable development and the sustainable development goals
Canadian Transportation Agency As part of our ongoing commitment to sustainable development, the Agency is dedicated to contributing to the Government of Canada’s sustainable development goals and targets. The Agency efforts are described in the Agency's 2023-27 Departmental Sustainable...
Web page | 2024-11-08
Departmental results report 2023–24: Response to parliamentary committees and external audits
Response to parliamentary committees There were no parliamentary committee reports in 2023–24 requiring a response. Response to audits conducted by the Office of the Auditor General of Canada (including audits conducted by the Commissioner of the Environment and Sustainable Development) List of...
Web page | 2024-11-08
Departmental results report 2023–24: Gender-based analysis plus
Introduction In 2018, Parliament passed the Canadian Gender Budgeting Act. The departmental plans and departmental results reports are being used to fulfill the President of the Treasury Board’s obligations to make public, every year, analysis on the impacts of expenditure programs on gender and...
Web page | 2024-11-08
Canadian Transportation Agency's 2023–24 Departmental results report: At a glance
A departmental results report provides an account of actual accomplishments against plans, priorities and expected results set out in the associated Departmental Plan. Vision, mission, raison d’être and operating context   Read the full Departmental results report Key priorities To...
Web page | 2024-12-17
Accessibility progress reports
The annual progress report provides an update of the progress made while also continuing dialogue with persons with disabilities for the purpose of learning more about their experience and needs when they interact with the CTA. 2024 Accessibility progress report 2023 Accessibility progress...
Web page | 2024-12-18
Air travel complaints per 100 flights – by airline – October 2023 to December 2024
Context The tables include airlines with an average of 1 or more complaints per 100 flights to/from/within Canada submitted to the CTA during 1 of the quarterly periods. Airlines that did not meet this criteria, or that did not operate at least 100 flights over the reporting periods, are not...
Web page | 2025-02-10
Air travel complaints per 100 flights – by airline – January 2024 to March 2025
Context The tables include airlines with an average of 1 or more complaints per 100 flights to/from/within Canada submitted to the CTA during 1 of the quarterly periods. Airlines that did not meet this criteria, or that did not operate at least 100 flights over the reporting periods, are not...
Web page | 2025-04-30
Helpful tips - Accessible transportation of large wheelchairs and mobility aids
If you are travelling by air and need to bring a large wheelchair or mobility aid, you should know your rights and what airlines must do to help. What is the airline’s obligation with respect to my mobility aid? In general, airlines must transport a mobility aid if a passenger tells the airline...
Web page | 2025-05-16
Supplementary Information Tables: 2025-26 Departmental Plan
Gender-based analysis plus Introduction In 2018, Parliament passed the Canadian Gender Budgeting Act. The Departmental Plans and Departmental Results Reports are being used to fulfill the President of the Treasury Board’s obligations to make public, every year, analysis on the impacts of...
Web page | 2025-06-17
Air travel complaints per 100 flights – by airline – July 2024 to June 2025
Context The tables include airlines with an average of 1 or more complaints per 100 flights to/from/within Canada submitted to the CTA during 1 of the quarterly periods. Airlines that did not meet this criteria, or that did not operate at least 100 flights over the reporting periods, are not...
Web page | 2025-11-28

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