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Statistics
Statistics 2023-2024 Annual Report 2023-2024 Statistics 2022-2023 Annual Report 2022-2023 Statistics 2021-2022 Annual Report 2021-2022 Statistics 2020-2021 Annual Report 2020-2021 Statistics 2019-2020 Annual Report 2019-2020 Statistics...
Web page | 2019-07-08
Personal Information Collection Statement - Alternative Dispute Resolution
All personal information created, held or collected by the Canadian Transportation Agency (Agency) is protected under the Privacy Act. This means that you will be informed of the purpose for which it is being collected and how to exercise your right of access to that information. You will be asked...
Web page | 2017-05-23
Personal Information Collection Statement - Adjudication
All personal information created, held or collected by the Canadian Transportation Agency (Agency) is protected under the Privacy Act. This means that you will be informed of the purpose for which it is being collected and how to exercise your right of access to that information. You will be asked...
Web page | 2016-04-07
Important information related to dispute adjudication
Starting June 4, 2014, the Agency's new Dispute Adjudication Rules come into effect for all new dispute proceedings. The new rules make dispute adjudication processes faster, more transparent and more predictable. The improvements in the rules reflect feedback from client surveys and consultations...
Web page | 2014-06-04
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Web page | 2014-06-09
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Web page | 2014-06-09
Guide to Railway Charges for Crossing Maintenance and Construction: Comparison of the 2013 and 2014 editions
Following the July 1, 2013 update of the Guide, the Agency undertook an extensive review of the overhead rates applied to the construction, upgrade, and maintenance of crossing warning systems. The Agency's findings are reflected in the July 1, 2014 edition of the Guide. The review was initiated to...
Web page | 2015-06-30
Statistics 2013-2014
Statistical tables Agency Rulings Total rulings by Members Dispute Resolution Disputes resolved by the Agency Air Travel Complaints Air travel complaints – informal facilitation Air travel complaints in the facilitation process (Canadian carriers...
Web page | 2015-09-10
Accessibility of washrooms (Additional references)
How to make washrooms accessible to persons with disabilities Onboard aircraft Onboard trains Carriers are invited to refer to the Canadian Standards Association Standard CAN/CSA-B651-95 Barrier-free Design and, where it is appropriate to do so, to adopt the technical...
Web page | 2016-03-17
Accessibility of communications (Additional references)
How to make communications accessible Multiple formats Website accessibility Common accessibility symbols Improving communication with persons with disabilities Standards for the accessibility of communications are set out in Removing Communication Barriers for...
Web page | 2016-03-30

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