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Air travel complaints per 100 flights – by airline – April 2022 to March 2023
Context The tables include airlines with an average of 1 or more complaints per 100 flights to/from/within Canada submitted to the CTA during 1 of the quarterly periods. Airlines that did not meet this criteria, or that did not operate at least 100 flights over the reporting periods, are not...
Web page | 2023-04-27
Forward Regulatory Plan: 2023 to 2025 - Phase II of Accessible Transportation for Persons with Disabilities Regulations (Phase II ATPDR)
Enabling act(s) Canada Transportation Act Description These proposed regulations build on the Accessible Transportation for Persons with Disabilities Regulations (ATPDR), which were published in the Canada Gazette, Part II on July 10, 2019. The ATPDR establish legally binding requirements in...
Web page | 2023-04-04
Forward Regulatory Plan: 2023 to 2025
This Forward Regulatory Plan provides information on regulatory initiatives that the Canadian Transportation Agency (CTA) aims to propose or finalize in the next 2 years through: pre-publication in the Canada Gazette, Part I final publication in the Canada Gazette, Part II The Forward...
Web page | 2023-04-04
Provincial and territorial government authorities (dealing with consumer matters including travel)
Newfoundland and Labrador Consumer Affairs Officer Department of Government Services and Lands P.O. Box 8700 2nd Floor, West Block St. John's NL A1B 4J6 Tel.: 709-729-2600 Fax: 709-729-3205 Web site: www.gov.nl.ca/gs Prince Edward Island Department of Consumer...
Web page | 2023-03-27
Standing Committee on Transport, Infrastructure and Communities – November 28, 2022
Background Opening Remarks from Tom Oommen, DG Analysis & Outreach, Canadian Transportation Agency Chair, I would like to thank the Committee for the invitation to appear today. As you noted, I am accompanied by my colleague, Michelle Greenshields, Director General for Disputer...
Web page | 2023-03-15
CSA Group - Accessibility Standards for CTA
Context Related content Accessibility Standards for CTA - CSA Group B651-18 - CSA Group CSA/ASC B651:23 - CSA Group New CAN/CSA-B651.2-07 (R2022) - CSA Group ASME A17.1-2016/CSA B44-16 - CSA Group The Accessible Transportation for Persons with...
Web page | 2023-03-14
Submitted comments on the preliminary decision about traveling with an emotional support animal
Notice of extension The Canadian Transportation Agency (Agency) accepts that Via Rail, WestJet, Air Canada, Air France, the National Airlines Council of Canada, the International Air Transport Association and Airlines for America require more time to file submissions to justify why the Agency...
Web page | 2023-02-13
Departmental Plan 2023–24 - Supplementary Information Tables
Gender-Based Analysis Plus (GBA+) Applicability All departments must complete the GBA Plus supplementary information table. Even if GBA Plus is deemed not relevant to a department’s programs, the department must complete the table and explain how GBA Plus is not relevant. Institutional GBA Plus...
Web page | 2023-02-10
Air travel complaints per 100 flights – by airline – Apr 2022 to Dec 2022
Context The tables include airlines with an average of 1 or more complaints per 100 flights to/from/within Canada submitted to the CTA during 1 of the quarterly periods. Airlines that did not meet this criteria, or that did not operate at least 100 flights over the reporting periods, are not...
Web page | 2023-02-01
Air travel complaints per 100 flights – by airline
Overview This dashboard provides Canadians with additional information about the air travel sector. The data shows the number of air travel complaints submitted to the CTA per 100 flights operated by Canadian and foreign airlines. The Air travel complaints data is compiled by the CTA and will be...
Web page | 2023-02-01

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