Enforcement actions taken by the CTA’s enforcement officers

Statistics

  2023-2024 (year to date) 2022-2023 2021-2022 2020-2021 2019-2020
Notice of Violation - with Administrative Monetary PenaltyNote 1 75 33 11 6 12
Notice of Violation – with Warning Note 2 0 0 0 2 0
Total number of violations found Note 1 Note 3 642 643 831 23 134
Cautionary Notice Note 4 184 9 56 49 7
Formal warnings – discontinued Note 5 N/A N/A N/A N/A 9
Total amount of Administrative Monetary Penalties Note 1 Note 3 $1,343,930 $725,380 $253,975 $54,500 $504,500

List of enforcement actions

This list below includes Notices of Violations issued by enforcement officers. Learn more about types of enforcement actions and contraventions.

Consistent with statutory provisions and best practices, the Agency undertakes to publish on its website the results of its formal enforcement actions at the time of the issuance of a Notice of Violation. More detailed information can be found in the CTA's Compliance and Enforcement Policy.

Displaying 351 - 360 of 510 actions.
Regulated entity Contravention Date of Issuance Penalty
AMA Travel

Results of a compliance verification indicate that AMA Travel is in contravention of section 135.91 of the Air Transportation Regulations by setting out an air transportation charge as if it were a third party charge. This compliance verification relates to the online booking system found on the Web site ama.ab.ca.

2014-11-24 Formal warning
eDreams Odigeo S.A.

Results of a compliance verification indicate that eDreams Odigeo S.A. is in contravention of paragraph 135.8(1)(d) and subsections 135.8(2), and 135.8(3) of the Air Transportation Regulations. This compliance verification relates to the online booking system found on the Web site ca.edreams.com.

2014-11-18 Formal warning
RSH Travel Inc.

Results of a compliance verification indicate that RSH Travel Inc. is in contravention of paragraph 135.8(1)(b) of the Air Transportation Regulations. This compliance verification relates to a banner advertisement for cheapoair.ca. The banner advertisement did not indicate if the fare was for one-way or round trip.

2014-11-17 Formal warning
American Jets, Inc.

Results of an investigation indicate that American Jets, Inc. has contravened subsection 72(2) of the Canada Transportation Act, in that it operated 5th and 7th Freedom flights in Canada without authorization by the Canadian Transportation Agency.

2014-11-17 Formal warning
Air North & Training Ltd.

Results of an investigation indicate that Air North Charter & Training Ltd. is in contravention of paragraphs 93(1)(a) and, 93(1)(c) of the Air Transportation Regulations by operating a Transborder Passenger Charter (TPC) or series of TPCs as prescribed without obtaining a program permit nor providing a copy of a financial guarantee.

2014-11-17 Formal warning
Greater Moncton International Airport

On or about February 28, 2014, the Greater Moncton International Airport contravened section 8 and 9 of the Personnel Training for the Assistance of Persons with Disabilities Regulations by not ensuring that all their employees and contractors who are required by these Regulations receive and complete training and periodic refresher sessions.

2014-11-07 Monetary penalty
$5,000
734758 Ontario Ltd. (Flightnetwork)

On or about September 18, 2014, 734758 Ontario Ltd. violated section 135.91 of the Air Transportation Regulations by setting out an air transportation charge as if it were a third party charge on the booking system found on the Web site flightnetwork.com; and section 135.92 of the Air Transportation Regulations by referring to a third party charge in an advertisement by a name other than the name under which it was established on the booking system found on the Web site flightnetwork.com.

2014-10-30 Monetary penalty
$3,250
Z-Air

Results of an investigation indicate that Z-Air has contravened section 59 of the Canada Transportation Act in that, he publicly offered for sale by way of his own Web site www.z-air.ca, an air service without holding a licence issued in respect of that service.

2014-10-28 Formal warning
Sunwing Vacations Inc.

Results of a compliance verification indicate that Sunwing Vacations Inc. is in contravention of paragraphs 135.8(1)(b) and, 135.8(1)(c) of the Air Transportation Regulations. This compliance verification relates to a SelloffVacations.com advertisement published in the Metro newspaper.

2014-10-17 Formal warning
Paragon Travel Agency Ltd.

Results of a compliance verification indicate that Paragon Travel Agency Ltd. is in contravention of paragraphs 135.8(1)(a), 135.8(1)(d) and, subsection 135.8(2) of the Air Transportation Regulations. This compliance verification relates to the online booking system found on the Web site paragontravel.com.

2014-10-17 Formal warning