Agency site
Displaying 21-30 of 55 items.
the tables include airlines with an average of 1 or more complaints per 100 flights to/from/within canada submitted to the cta during ... have been reviewed by the cta at the time of publishing. complaints are submitted to the cta after the passenger has attempted to ...
Web page | 2023-04-27
the tables include airlines with an average of 1 or more complaints per 100 flights to/from/within canada submitted to the cta during ... have been reviewed by the cta at the time of publishing. complaints are submitted to the cta after the passenger has attempted to ...
News | 2023-05-02
... the agency is also an administrative tribunal, resolving complaints through both informal and formal processes. a central part of its ... normal operations. this resulted in a record number of complaints to the agency. to put this in perspective, here is some ...
Web page | 2023-05-11
... and outreach, and prioritize the resolution of individual complaints about accessibility. we are proud to say that there is no backlog with accessibility complaints . we also raise awareness about the importance of an accessible ...
News | 2023-05-30
... and outreach, and prioritize the resolution of individual complaints about accessibility. we are proud to say that there is no backlog with accessibility complaints . we also raise awareness about the importance of an accessible ...
Speeches | 2023-05-30
... the agency is also an administrative tribunal, resolving complaints through both informal and formal processes. a central part of its ... normal operations. this resulted in a record number of complaints to the agency. to put this in perspective, here is some ...
Speeches | 2023-01-12
... the agency encourages everyone to bring forward complaints if they believe a service provider hasn't respected its ... of the time—the agency is able to help resolve those complaints through informal processes such as mediation. all accessibility complaints are prioritized, and i am pleased to inform you that we currently ...
Speeches | 2023-04-17
As stated in the Air Passenger Protection Regulations, passengers who feel that they have not received compensation or other entitlements that they should have received from Air Canada for recent cancelled flights should make a claim directly with the airline.
If the airline does not respond to...
News | 2023-06-07
... for rendering decisions and orders related to formal complaints or applications, as well as addressing other issues affecting ... for rendering decisions and orders related to formal complaints or applications, as well as addressing other issues affecting ...
Web page | 2023-07-04
... implementing the regulations and processing air passenger complaints , that the three disruption categories are not clear, especially ... implementing the regulations and processing air passenger complaints , that the three disruption categories are not clear, especially ...
Publication | 2023-07-11