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Freight Rail Service and Rates: A Guide
Disclaimer : This is not a legal document. The explanations and definitions it sets out are for general guidance purposes only. For legal information, see the following legislation, regulations, and rules: Canada Transportation Act, Part III (Railway Transportation), Part IV (Arbitrations...
Publication | 2021-03-08
Freight Rail Service And Rates: A Summary
... their service obligations without receiving any formal complaints . this is called an "own-motion" power. you cannot apply for an ... their service obligations without receiving any formal complaints . This is called an "own-motion" power. You cannot apply for an ...
Web page | 2021-03-08
Help for decision search
All public Decisions, Determinations, Orders and certain Interim Decisions since 1988 issued by the Canadian Transportation Agency (formerly known as the National Transportation Agency) are published in this database. Some decisions are confidential and are not published. Service standard The...
Web page | 2021-03-22
How the CTA will be processing refund-related complaints resulting from the pandemic
... 1, 2021. How the CTA will be processing refund-related complaints resulting from the pandemic how the cta will be processing refund-related complaints resulting from the pandemic ...
News | 2021-07-13
Railway noise and vibration
complaints about rail noise and vibration Complaints about rail noise and vibration railway noise and vibration ...
Web page | 2021-05-19
FAQs - Proposed Regulations Amending the Air Passenger Protection Regulations
Q1. Why did the Canadian Transportation Agency (CTA) develop these proposed regulations? The COVID-19 pandemic – and the global collapse of air travel that resulted in mass flight cancellations – highlighted a gap in Canada's air passenger protection framework: the absence of a requirement for...
Web page | 2021-07-02
Highlights of Proposed Airline Refund Requirements
... the proposed regulations would not affect refund-related complaints for previous flights cancelled or delayed as a result of the ... The proposed regulations would not affect refund-related complaints for previous flights cancelled or delayed as a result of the ...
Web page | 2021-07-02
Statistics 2020-2021
... for rendering decisions and orders related to formal complaints or applications, as well as addressing other issues affecting ... for rendering decisions and orders related to formal complaints or applications, as well as addressing other issues affecting ...
Web page | 2021-07-13
Notice: Requirements for discontinuance of air services
Air carriers are reminded that they are required to provide notice to the Canadian Transportation Agency (Agency), affected communities and responsible ministers of plans to discontinue or reduce the frequency of a domestic service, in certain circumstances, and to provide an opportunity for...
Web page | 2021-07-14
Providing Information to Own Motion Investigations of Freight Rail Service: A Guide
... issues by mediating or adjudicating rail level of service complaints , but there are differences between the complaints process and an omi: The CTA holds an OMI to look into possible ...
Publication | 2021-07-28

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