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September 28, 2023 – Gatineau, QC – Canadian Transportation Agency
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Administrative monetary penalty - American Airlines inc. - $51,000 - Issuance: September 28, 2023
Administrative monetary penalty - American Airlines inc. - $13,500 - Issuance: September...
News | 2023-09-28
With the coming into force of the Air Passenger Protection Regulations (APPR), the CTA has developed a series of guides providing a detailed explanation of airline obligations toward passengers in various situations. The guides are intended to help passengers understand their rights and airlines...
News | 2019-08-16
Flair Airlines has cancelled service for various flights between certain Canadian and US cities. Currently Flair Airlines reports that it is offering refunds to passengers who have not yet travelled, or it is repatriating passengers needing to fly back home. You may be eligible for a refund, to be...
News | 2019-02-22
Gatineau, Quebec – June 11, 2018 – Canadians can have their say on air passenger protection as the Canadian Transportation Agency (CTA) develops new regulations.
The CTA wants to hear from the public during an in-person consultation, held in Toronto on June 14, 2018 at:
The Sheraton Centre...
News | 2018-06-11
February 13, 2020 – Gatineau, QC – Canadian Transportation Agency
The Canadian Transportation Agency (CTA) today opened an inquiry into complaints from air passengers alleging that airlines are not accurately communicating the reasons for flight delays or cancellations.
On December 15, 2019, the...
News | 2020-02-13
December 13, 2019 – Gatineau, QC – Canadian Transportation Agency
Starting this Sunday, December 15, air passengers will have new rights under the Canadian Transportation Agency’s (CTA) Air Passenger Protection Regulations (APPR)
Airlines flying to, from and within Canada will need to provide...
News | 2019-12-13
Gatineau, Quebec – June 11, 2018 – Canadians can have their say on air passenger protection as the Canadian Transportation Agency (CTA) develops new regulations.
The CTA wants to hear directly from the public at in-person consultations being held across the country over the next three weeks. The...
News | 2018-06-11
Related content
Consultation on proposed changes
Consultation Paper
Backgrounder
Air Passenger Protection Regulations
Budget Implementation Act, 2023
July 11, 2023 – Gatineau, QC – Canadian Transportation Agency
Today, the Canadian Transportation...
News | 2023-07-11
Gatineau, Quebec – October 16, 2018 – The Canadian transportation Agency (CTA) today released its What We Heard Report, summarizing the input it received from Canadians over the course of its national consultations on new air passenger protection regulations.
The three-month consultation process...
News | 2018-10-15
December 27 2019 – Gatineau, QC – Canadian Transportation Agency
Starting December 28, 2019, limits of liability of the Montreal Convention will increase. Based on this rise, air passengers who travel internationally will now have the right to compensation for damages for lost or damaged baggage...
News | 2019-12-27