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Contacts
cta launches consultation on accessible transportation guidelines ...
News | 2020-12-03
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1. Introduction
The Canadian Transportation Agency (CTA) is developing new accessible transportation guidelines for medium and small transportation service providers (TSPs). These guidelines will set out what is expected of TSPs in meeting their...
Web page | 2020-12-02
Watch the ASL videos
Confirmation of training
ASL version of Confirmation of training and Space for your dog
Continue to the next video: Dog relief areas
Your carrier will usually require confirmation that your service dog has been trained for its role...
Web page | 2023-05-05
Watch the ASL videos
Planning is key
ASL version of Planning is key
Continue to the next video: Finding information
As a traveller with a disability, you should not face barriers when you travel.
It is always a good idea to plan your trip ahead of...
Web page | 2020-12-03
Watch the ASL video
ASL version of Resolving problems
End of ASL videos - Resolving problems
Sometimes things can go wrong with even the best-planned trip. If a problem arises or you have a concern related to your trip, let the transportation service...
Web page | 2020-12-03
This checklist is for your personal use. It will help you identify your travel needs and can be used as a helpful summary when communicating with your travel agent or travel carrier.
Remember:
Advise carrier of the nature of your disability;
Obtain written confirmation of services to be...
Web page | 2020-12-03
contacts
Contacts
proposed accessible transportation planning and reporting ...
News | 2021-02-13
The Canadian Transportation Agency (CTA) is seeking input on a request jointly filed by Airlines for America (A4A) and the National Airlines Council of Canada (NACC) on behalf of their member airlines, for conditional exemptions from the requirements of the Accessible Transportation for Persons...
Consultation | 2021-03-03
In the matter of
Application by Lui Greco against Air Canada
Case No. 17-05263
The Canadian Transportation Agency (Agency) held a virtual oral hearing Wednesday, September 1, to Friday, September 3, 2021, from 9:00 a.m. to 5:00 p.m. (EST).
In order to hear further evidence from the parties,...
News | 2021-10-13
Read the pdf (524 KB)
Plain language Summary
A plain language summary of the Accessible Canada Act and Accessible Transportation Planning and Reporting Regulations: A Guide on Feedback Processes is available.
Introduction
The purpose of this guide is to explain transportation service...
Publication | 2021-12-22
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