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Displaying 111-120 of 165 items.
... passengers in comparable conditions (i.e. same class of service ) and, if necessary, on other airlines. there should be rebooking ... if travel is no longer necessary due to the delay. a schedule change by an airline—potentially not presented in the same way as ...
Publication | 2018-10-15
... decisions precedents. (for example the meaning of "air service " was articulated in agency decision no. 390-a-2013 ) if indicators of ... decisions precedents. (For example the meaning of "air service " was articulated in Agency Decision No. 390-A-2013 ) If indicators of ...
Web page | 2023-09-15
250,000 atpdr 5(1)(c) failure by a transportation service provider to publish, including on its website, the following ... used to access a client account, travel itinerary, travel schedule or trip status, to obtain contact information for the transportation ...
Web page | 2024-06-06
Background
On May 26, 2016, the Canadian Transportation Agency (CTA) launched an initiative to review and modernize the full suite of regulations it administers, along with related guidance documents and tools. Many regulations date back 25 years or more and need to be updated to reflect changes...
Web page | 2018-05-30
New refund regulations are now in effect for flights that are cancelled or have long delays due to a situation outside the airline’s control. The new regulations apply to flights taken on or after September 8, 2022.
Introduction
On May 24, 2019, the Canadian Transportation Agency (CTA)...
Web page | 2023-01-11
... the rights and responsibilities of transportation service providers and users and that level the playing field among ... the rights and responsibilities of transportation service providers and users and that level the playing field among ...
Publication | 2021-12-14
Read the pdf (910 KB)
Introduction
The Access to Information Act (ATIA), enacted in 1983, grants Canadian citizens, permanent residents and any person or corporation present in Canada the right to access the records of federal institutions subject to the ATIA. This right enables...
Publication | 2021-12-14
... refers to the activities and resources of the 10 distinct service categories that support program delivery in the organization, ... businesses the agency is a federal agency (listed in schedule iv of the
Description Internal services are those groups of ...
Publication | 2023-11-09
... impossible to process complaints according to the cta's service standards without sufficient funded capacity, thereby affecting ... intent to require vaccination across the federal public service . to ensure employees are supported during the implementation of the ...
Publication | 2021-11-30
... work schedules to provide 7 day a week and after-hours service to process urgent air licence and charter permit applications, ... work schedules to provide 7 day a week and after-hours service to process urgent air licence and charter permit applications, ...
Web page | 2021-09-27
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