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Displaying 11-20 of 66 items.
Departmental Plan 2017-2018
... processes the agency received nearly six times more air travel complaints during the peak travel season of late ... will be a deadline – normally 30 calendar days once the file is complete – by which the dispute must either be resolved or moved ...
Publication | 2017-03-09
At the Heart of Transportation: A Moving History
... business interests became more dependent on rail travel for supplies and markets, shippers began to complain about freight ... business interests became more dependent on rail travel for supplies and markets, shippers began to complain about freight ...
Publication | 2017-06-12
Annual Report 2017-2018
... the number of canadians turning to us for assistance with air travel issues. between 2012 and 2016, the cta received about 700 ... no doubt reflected widespread questions and concerns about how passengers are treated when their flights are disrupted. new air ...
Publication | 2018-07-26
Mobility Aids and Air Travel Final Report
mobility aids and air travel forum a one-and-a-half-day forum with members of the iwg was hosted by ... be easily available to carriers to make a determination on how to load the mobility aids; information for passengers must be easy to ...
Publication | 2019-09-10
Departmental Results Report 2018-2019
... for all four phases – accessible transportation; air transportation; air passenger protection; and rail; fulfilled new ... rates; continued to manage a rising number of air travel complaints . the cta received 7,650 complaints in 2018-19, as ...
Publication | 2019-12-19
Annual Report 2018-2019
... advisory committee, and hosting a mobility devices and air travel forum in the international arena. accessibility applications ... transportation and storage of wheelchairs on aircraft and how to help ensure that persons with disabilities can exercise their ...
Publication | 2020-01-07
Departmental Plan 2020-2021
... to increase the emphasis placed on accessible air transportation in the deliberations of the international civil aviation ... to increase the emphasis placed on accessible air transportation in the deliberations of the International Civil Aviation ...
Publication | 2020-02-28
Accessible Transportation Complaints: A Guide
asl version of how to file a complaint with the cta continue to the next video: when to file ... provided to the transportation service provider prior to travel ; documents such as tickets, receipts for expenses, and correspondence ...
Publication | 2023-05-05
Take Charge of Your Travel: A Guide for Travellers with Disabilities
asl version of how to use this guide this is an american sign language (asl) video with no ... trip and anticipate, and prepare for, the challenges that travel can present. it begins with some things to consider as you select your ... accessibility-related guidance concerning the canadian air transport security authority (catsa) and the canada border services ...
Publication | 2020-10-09
Annual Report 2019–2020
... for the cta over the coming period. so will resolving air travel and other complaints . with the entry-into-force of the appr, we ...
Publication | 2020-11-04

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