Agency site
Displaying 1-10 of 48 items.
for a new complaint, the complaint is duly submitted using the complaint form on the agency's website;
For a new complaint, the complaint is duly submitted ... on the Agency's Website;
guideline on the canadian transportation agency's complaint resolution office air travel complaints ...
Web page | 2023-09-30
... mandate. on the one hand, this mandate relates to transportation by air, rail, marine and interprovincial bus, all of which ... many passengers have used them to enforce the airlines' new obligations. i would like to remind everyone that the regulations came ...
Speeches | 2023-01-12
... director general, analysis and outreach, at the canadian transportation agency . the agency's mandate is based on the canada ... came into force in phases between 2020 and 2022. these new regulations integrated two previously existing regulations and six ...
Speeches | 2023-04-17
the canadian transportation agency ( agency ) has determined the 2023 regulated interswitching rates for zone 5 , the new interswitching zone established in the budget implementation act 2023. ...
News | 2023-09-19
an agency case officer will assess the issues in the complaint and gather more ... if necessary. case officers have extensive knowledge of transportation issues. they can offer their expertise and help to define the ... if necessary. Case officers have extensive knowledge of transportation issues. They can offer their expertise and help to define the ...
Web page | 2023-09-30
... – the mediators have no decision making powers. agency employees who are qualified mediators and experienced in the transportation sector are appointed by the chair of the agency to manage ...
Web page | 2023-09-30
... presents arguments and evidence to a panel of one or more agency members. type of disputes possible outcome accessibility ... with little or no competition a panel of one or more agency members issues a decision that is legally binding on the parties and ...
Web page | 2023-09-30
... of wide consultations, and which led ultimately to a new regulatory framework for the consumer protection of air passengers. this ... to, for example, further its expertise to understand the transportation trends and issues it needs to take into account. engagement ...
Web page | 2023-03-15
... mandate. on the one hand, this mandate relates to transportation by air, rail, marine and interprovincial bus, all of which ... many passengers have used them to enforce the airlines' new obligations. i would like to remind everyone that the regulations came ...
Web page | 2023-05-11
. it explains the approaches the canadian transportation agency (cta) uses in resolving accessible transportation complaints.
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Publication | 2023-05-05