Agency site
Displaying 1-10 of 21 items.
for a new complaint, the complaint is duly submitted using the complaint form on the agency's website;
For a new complaint, the complaint is duly submitted ... on the Agency's Website;
guideline on the canadian transportation agency's complaint resolution office air travel complaints ...
Web page | 2023-09-30
an agency case officer will assess the issues in the complaint and gather more ... if necessary. case officers have extensive knowledge of transportation issues. they can offer their expertise and help to define the ... if necessary. Case officers have extensive knowledge of transportation issues. They can offer their expertise and help to define the ...
Web page | 2023-09-30
... – the mediators have no decision making powers. agency employees who are qualified mediators and experienced in the transportation sector are appointed by the chair of the agency to manage ...
Web page | 2023-09-30
... presents arguments and evidence to a panel of one or more agency members. type of disputes possible outcome accessibility ... with little or no competition a panel of one or more agency members issues a decision that is legally binding on the parties and ...
Web page | 2023-09-30
... of wide consultations, and which led ultimately to a new regulatory framework for the consumer protection of air passengers. this ... to, for example, further its expertise to understand the transportation trends and issues it needs to take into account. engagement ...
Web page | 2023-03-15
... mandate. on the one hand, this mandate relates to transportation by air, rail, marine and interprovincial bus, all of which ... many passengers have used them to enforce the airlines' new obligations. i would like to remind everyone that the regulations came ...
Web page | 2023-05-11
... many proposals which would have an impact on the canadian transportation agency ’s mandate and operations, as well as on the ... the three categories of flight disruptions. under the new , simplified framework, air carriers would be required to compensate ...
Web page | 2023-09-15
consumer protection 2022-23 the agency performed a series of compliance verifications in response to winter ... requirements during flight delays. accessible transportation 2022-23 the agency levied a total of 4 notices of ... service provider. 2020-21 the majority of the new atpdr provisions came into force on june 25, 2020. the agency moved ...
Web page | 2023-09-15
... of ensuring the proper functioning of the national transportation system or increasing its efficiency. s. 440: confidentiality ... each violation. s. 447: notices of violation pertaining to new penalties (related to s. 446 above) s. 448: investigations for ...
Web page | 2023-09-15
... and enforcement policy reflecting our evolution to a new results-based and risk-informed approach to compliance assurance. the ... protection for air passengers and ensuring a national transportation system that is accessible and runs efficiently and smoothly. ...
Web page | 2023-09-15