Agency site

Displaying 1-10 of 26 items.
Provincial and territorial government authorities (dealing with consumer matters including travel)
... 506-453-2659 fax: 506-444-4494 e-mail: al@gov.nb.ca quebec office de la protection du consommateur gouvernement du québec 400, ... web site: www.maca.gov.nt.ca n.b.: the office handles consumer complaints by attempting to mediate disputes between ... 506-453-2659 Fax: 506-444-4494 E-mail: al@gov.nb.ca Quebec Office de la protection du consommateur Gouvernement du Québec 400, ...
Web page | 2023-03-27
The Canadian Transportation Agency issues important administrative monetary penalties to WestJet
February 13, 2023 – Gatineau, QC – Canadian Transportation Agency Related content Enforcing Compliance – enforcement actions and types of violations Compliance and Enforcement Policy The Canadian Transportation Agency (CTA) has issued administrative monetary...
News | 2023-02-13
The Canadian Transportation Agency issues important administrative monetary penalties to Sunwing
February 14, 2023 – Gatineau, QC – Canadian Transportation Agency Related content Enforcing Compliance – enforcement actions and types of violations Compliance and Enforcement Policy The Canadian Transportation Agency (CTA) has issued administrative monetary...
News | 2023-02-14
Opening remarks from Ms. France Pégeot (Chair and Chief Executive Officer, Canadian Transportation Agency) to the Standing Committee on Transport, Infrastructure and Communities - January 12, 2023
Thank you very much, Mr. Chair. I would like to thank the committee for the invitation to appear today. As you noted, I am accompanied today by Tom Oommen, director general for analysis and outreach at the agency. The agency has a broad economic regulation and dispute resolution mandate. On...
Speeches | 2023-01-12
Strengthening Air Passenger Protection in Canada
complaints resolution office Complaints Resolution Office strengthening air passenger protection in canada ...
Web page | 2023-09-30
The Canadian Transportation Agency issues administrative monetary penalties to American Airlines for violations of the Air Passenger Protection Regulations
September 28, 2023 – Gatineau, QC – Canadian Transportation Agency Related content Administrative monetary penalty - American Airlines inc. - $51,000 - Issuance: September 28, 2023 Administrative monetary penalty - American Airlines inc. - $13,500 - Issuance: September...
News | 2023-09-28
Air travel complaints resolution process
The CTA's simplified complaint process will be easy to access, more efficient and use new systems and technology to deliver faster outcomes to air passengers who submit complaints to the CTA. The process applies to all air travel complaints, including active complaints that have already been...
Web page | 2023-09-30
The Canadian Transportation Agency issues administrative monetary penalty to Air Canada for violations of the Accessible Transportation for Persons with Disabilities Regulations
December 21 2023 – Gatineau, QC – Canadian Transportation Agency Related content Administrative monetary penalty - Air Canada - $97,500 - Issuance: December 21, 2023 Compliance and Enforcement Policy The Canadian Transportation Agency (CTA) has issued an...
News | 2023-12-21
Guideline on the Canadian Transportation Agency's Complaint Resolution Office air travel complaints process
this guideline sets out the complaint resolution office process for dealing with air travel complaints. This guideline sets out the Complaint Resolution Office process for dealing with air travel complaints. guideline on the ...
Web page | 2023-09-30
Tailwind Air, LLC
Pursuant to section 180 of the Canada Transportation Act, SC 1996, c 10 (CTA) the undersigned Enforcement Officer has issued this notice of violation believing Tailwind Air, LLC has committed 12 violations of operating an air service without holding a licence issued under Part II of the Canada...
Enforcement Actions | 2023-01-30

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