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Displaying 41-50 of 457 items.
Privacy Impact Assessment of the Forms for the Complaint and Dispute Resolution Program
Table of Contents Background Scope of Work, Methodology and Approach Section 1: Overview and PIA Initiation Section II: Risk Area Identification and Categorization Background The Canadian Transportation Agency (Agency) is an independent, quasi-judicial tribunal established...
Web page | 2016-07-14
Chair and CEO Scott Streiner addresses the Association of Canadian Port Authorities' on September 8, 2016
... handled by remote crane operators sitting in an office and using joysticks to control as many as three cranes at once. these ... handled by remote crane operators sitting in an office and using joysticks to control as many as three cranes at once. These ...
Speeches | 2016-09-28
Departmental Performance Report 2015-2016
Table of Contents Message from the Chair and Chief Executive Officer Results Highlights Section I: Organizational Overview Section II: Expenditure Overview Section III: Analysis of Program(s) and Internal Services Section IV: Supplementary Information Appendix: Definitions...
Publication | 2016-10-26
Memorandum of Understanding Between the Canadian Transportation Agency and the United States Surface Transportation Board Concerning Engagement and Information Sharing
The Canadian Transportation Agency (the “Agency”) and the United States Surface Transportation Board (the “STB”), hereinafter referred to as the “Participants”, Considering that the Agency is an independent, quasi-judicial Canadian tribunal and economic regulator that makes decisions on a wide...
Web page | 2016-12-13
Discussion Paper On Regulatory Modernization For Air Transportation
Table of Contents Background Current legislative and regulatory context Consultation scope Item 1: Charters and advance payment protection Item 2: Licensing A. Code-sharing and wet-leasing B. Air insurance C. New business models and industry...
Web page | 2016-12-19
Complaints and disputes about marine transportation
Types of dispute resolution services Facilitation An Agency officer assesses the issue and leads an informal exchange between the parties, usually by phone or email. Most disputes are resolved by facilitation. Possible outcome: The  officer works...
Web page | 2023-09-30
Facilitation for disputes about federal transportation
Rail and marine transportation An Agency case officer assesses the issue and leads an informal exchange between the parties, usually by phone or email. Type of disputes Possible outcome Rail Marine The case officer works with the parties...
Web page | 2023-09-30
Overview and FAQs: Disputes related to federal transportation
Types of disputes we can resolve Air travel complaints Accessibility complaints Rail complaints Marine complaints Comparison of dispute resolution services Facilitation An Agency case officer assesses the issue and leads an informal exchange...
Web page | 2016-09-13
Complaints and disputes about rail transportation
Types of dispute resolution services The CTA can resolve disputes that arise between federal railway companies and their clients and neighbours. Facilitation An Agency officer assesses the issue and leads an informal exchange between the parties, usually by...
Web page | 2023-09-30
How adjudication works
The stages of an adjudication case There are 2 stages for any dispute resolved through adjudication. For detailed information about these stages, see the Dispute Adjudication Rules. Air travel complaints: On September 30, 2023, the CTA launched a new resolution process for air travel...
Web page | 2016-08-26

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