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Erratum:
The Canadian Transportation Agency has reviewed the Departmental Results Report for fiscal year 2023-24 and has revised the results, under the section “Results – what we achieved”, subsection “Core responsibility 1: Independent regulatory and dispute-resolution services for...
Publication | 2024-12-17
... have led to the establishment of a new dispute resolution office dedicated to addressing air travel complaints. it is projected by the ... full-time equivalent positions, without compromising the office's capacity to process air travel complaints. to reduce expenditures on ...
Web page | 2024-12-17
Statement of Management Responsibility Including Internal Control Over Financial Reporting
Responsibility for the integrity and objectivity of the accompanying financial statements for the year ended March 31, 2024, and all information contained in these financial statements rests with the...
Publication | 2024-12-17
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Progress report summary
In December 2022, the Canadian Transportation Agency (Agency) published its first three‑year Accessibility Plan (plan) in accordance with the Accessible Canada Act and its regulations.
At the time of the release of the Accessibility...
Publication | 2024-12-18
(1) On or about January 23, 2024, Etihad Airways P.J.S.C. failed to make available, in simple, clear and concise language, on a document on which the itinerary of the passenger appears, the terms and conditions referred to in subsection 5(1) of the Air Passenger Protection Regulations (APPR),...
Enforcement Actions | 2024-12-05