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Displaying 211-220 of 402 items.
Advisory: One-time Adjustment to Grain Revenue Cap Inflation Index
June 28, 2007 The Canadian Transportation Agency will, as directed by the Minister of Transport, Infrastructure and Communities, adjust the volume-related composite price index required for western grain revenue caps established pursuant to Division VI, Part III of the Canada Transportation Act....
Web page | 2015-11-13
How to switch dispute resolution services
 Not sure what what your options are? Depending on the method of dispute resolution being used for your case, you may be able to switch to another dispute resolution service. Read below to find out more.   Facilitation If facilitation ...
Web page | 2015-10-20
Quarterly Financial Report for the quarter ended June 30, 2023
Management Statement for the Quarter Ending June 30, 2023 1. Introduction This quarterly financial report has been prepared by management as required by section 65.1 of the Financial Administration Act and in the form and manner prescribed by the Treasury Board under the Treasury Board Directive...
Publication | 2023-08-30
Overview and FAQs: Disputes related to federal transportation
Types of disputes we can resolve Air travel complaints Accessibility complaints Rail complaints Marine complaints Comparison of dispute resolution services Facilitation An Agency case officer assesses the issue and leads an informal exchange...
Web page | 2016-09-13
How to report a non-compliant air price advertisement
Requirements for air price advertising Air price advertising directed at the public must include: The total price, inclusive of all taxes, fees and charges which a consumer must pay to obtain the air service.   A minimum level of description of the air service offered,...
Web page | 2015-10-20
List of arbitrators for arbitration pursuant to sections 36.2, 169.42 and 169(1) of the Canada Transportation Act
List of Arbitrators call out The Canadian Transportation Agency is expanding its List of Arbitrators (List). As required by subsections 169(1) and 169.42(1) of the Canada Transportation Act, we periodically consult on the List’s composition and make revisions. With the help of the ADR...
Web page | 2024-05-08
Compliance and Enforcement Policy
1. Context The Canadian Transportation Agency (Agency) is an independent regulator and quasi-judicial tribunal that regulates over 1,500 service providers in the air, rail, marine and interprovincial bus sectors. Using a variety of tools the Agency supports and verifies the compliance of regulated...
Web page | 2023-06-06
Strengthening Air Passenger Protection in Canada
complaints resolution office Complaints Resolution Office strengthening air passenger protection in canada ...
Web page | 2023-09-30
Types of jobs at the Agency
Transportation matters to us The Agency offers you the opportunity to take on new challenges – and use your knowledge and expertise.    Learn more about some of the positions at the Agency: Complaints Officer What does a Complaints Officer do? Investigates and prepares...
Web page | 2014-06-05
Data: Standing Senate Committee on Transport and Communications (May 16, 2023)
Table of contents  Introduction  Key Issue Scripts  Data  CTA Organizational Information  Additional Information  In this section DRB Data Accessibility Complaints Data Comparison of CTA AMPs vs Other Organizations Compliance Statistics DRB Data...
Web page | 2023-09-15

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