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This is not a legal document. The explanations and definitions provided are for general guidance purposes only.
For legal information on Long-Haul Interswitching, see the Canada Transportation Act, section 129 and the proposed Rules of Procedure for Long-Haul Interswitching Adjudication.
In...
Publication | 2019-10-15
Read the pdf (770 KB)
Message from the Chair and Chief Executive Officer
During the 2022-2023 fiscal year, the Canadian transportation industry continued to recover from the COVID-19 pandemic's impacts and adapt to a continuously changing environment. The efficiency of the supply chain...
Publication | 2023-11-09
June 21, 2019 – Gatineau, QC – Canadian Transportation Agency
Bill C-81, the Accessible Canada Act, which received Royal Assent today, will provide the Canadian Transportation Agency (CTA) with new tools to help advance the accessibility of the national transportation system. Once in force, this...
News | 2019-06-21
Management Statement for the Quarter Ending June 30, 2021
1. Introduction
This quarterly financial report has been prepared by management as required by section 65.1 of the Financial Administration Act and in the form and manner prescribed by the Treasury Board under the Treasury Board Directive...
Publication | 2021-08-27
Read the pdf (327 KB)
Watch the American Sign Language (ASL) videos
1. Purpose
ASL version of Purpose
This is an American Sign Language (ASL) video with no audio
Continue to the next video: Requirements for Feedback Process under the ATPRR and the ACA...
Web page | 2022-02-18
Air travel complaints
On September 30, 2023, the CTA launched a new resolution process for air travel complaints. The process applies to all air travel complaints, including active complaints that have already been submitted.
Read more about the mediation process in the new air travel...
Publication | 2023-09-30
Overview
Total rulings by Members
Appointed by the Governor in Council, the Agency's Members are responsible for rendering decisions and orders related to formal complaints or applications, as well as addressing other issues affecting Canada's national transportation system.
As objective and...
Web page | 2020-11-04
Canadian
Transportation
Agency
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Table of contents
Message from the Chair and CEO
About the CTA
Pandemic impacts trends
Providing consumer protection for air passengers
Protecting the fundamental right of...
Publication | 2021-12-06
The Canadian Transportation Agency (the “Agency”) and the Secretariat of Communications and Transports of the United Mexican States, through the Rail Transport Regulatory Agency (the “ARTF”), hereinafter referred to as the “Participants”,
Considering that the Agency is an independent, quasi-...
Web page | 2018-02-12
... subject to periodic core control audits performed by the office of the comptroller general (ocg) and uses the results of such audits ... subject to periodic Core Control Audits performed by the Office of the Comptroller General (OCG) and uses the results of such audits ...
Publication | 2020-12-08
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