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Response to parliamentary committees
In 2024-25, the following Parliamentary Committee reports required a response:
44th Parliament, 1st Session
TRAN Report 21: Towards Accessible Air Transportation in Canada
Summary: On December 13, 2024, the Standing Committee on Transport, Infrastructure,...
Publication | 2025-11-07
This departmental results report details the Canadian Transportation Agency’s actual accomplishments against the plans, priorities and expected results outlined in its 2024–25 Departmental Plan. See the associated Departmental Plan.
Vision, mission, raison d’être and operating context
Read...
Publication | 2025-11-07
Read a summary of the Departmental results report
Copyright information
© His Majesty the King in Right of Canada, represented by the Minister of Transport, 2025.
ISSN 2561-2816
From the Chair and Chief Executive Officer
France Pégeot
Chair and Chief Executive...
Publication | 2025-11-07
Read the PDF (480 KB)
How to use this document
This accessibility plan outlines what we’ll do over the next 3 years to remove and prevent barriers for persons with disabilities. This plan is being published according to the requirements of the Accessible Canada Act.
This plan begins...
Publication | 2025-12-30
On this page
At a glance
From the Chair and Chief Executive Officer (CEO)
Plans to deliver on core responsibilities and internal services
Core responsibility 1: Independent regulatory and dispute-resolution services for transportation providers and users
Internal...
Publication | 2026-03-13
On this page
Future‑Oriented Statement of Operations (unaudited)
Notes to the Future‑Oriented Statement of Operations (unaudited)
1. Methodology and Significant Assumptions
2. Variations and Changes to the Forecast Financial Information
3. Summary of Significant Accounting...
Publication | 2026-03-30
The Agency is responsible for developing and administering regulatory and non-regulatory approaches to a wide range of matters involving federally-regulated air, rail and marine modes of transportation.
The national transportation policy permits the market to largely self-regulate. However, it...
Web page | 2014-02-21
If you are aware of any violation to the Canada Transportation Act or related regulations, or if you find an air fare advertisement does not comply with the all-inclusive air price advertising regulations, send an email to: OTC.conformite-compliance.CTA@otc-cta.gc.ca.
You may also contact the...
Web page | 2025-05-14
Prepared by: Ipsos Reid Corporation
Contract #: 94001-090009/001/CY
POR #: 103-09
June 2010
Client Satisfaction Research 2009-2010
Prepared by: Ipsos Reid Corporation
Contract #: 94001-090009/001/CY
POR #: 103-09
June 2010
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Executive Summary
Ipsos Reid was...
Publication | 2011-08-11
Air travel complaints
On September 30, 2023, the CTA launched a new resolution process for air travel complaints. The process applies to all air travel complaints, including active complaints that have already been submitted.
Read more about the mediation process in the new air travel...
Publication | 2025-05-06
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