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This departmental results report details the Canadian Transportation Agency’s actual accomplishments against the plans, priorities and expected results outlined in its 2024–25 Departmental Plan. See the associated Departmental Plan.
Vision, mission, raison d’être and operating context
Read...
Publication | 2025-11-07
Read a summary of the Departmental results report
Copyright information
© His Majesty the King in Right of Canada, represented by the Minister of Transport, 2025.
ISSN 2561-2816
From the Chair and Chief Executive Officer
France Pégeot
Chair and Chief Executive...
Publication | 2025-11-07
November 12th, 2025 – Gatineau, QC – Canadian Transportation Agency
The Canadian Transportation Agency (CTA) has issued administrative monetary penalties totalling $62,500 against Bakers Narrows Lodge for violations of the Canada Transportation Act (the Act).
Between June 22, 2024, and March 31,...
News | 2025-11-12
November 18, 2025 – Gatineau, QC – Canadian Transportation Agency
The Canadian Transportation Agency (CTA) is committed to making travel accessible to all, and to fostering an inclusive environment.
The CTA’s Accessible transportation for persons with disabilities regulations (ATPDR) outline...
News | 2025-11-18
Context
The tables include airlines with an average of 1 or more complaints per 100 flights to/from/within Canada submitted to the CTA during 1 of the quarterly periods. Airlines that did not meet this criteria, or that did not operate at least 100 flights over the reporting periods, are not...
Web page | 2025-11-28
Disclaimers
Third-party information liability disclaimer
Some of the information on this web page has been provided by external sources. The Canadian Transportation Agency (CTA) is not responsible for the accuracy, reliability or currency of the information supplied by external sources....
Web page | 2025-12-09
Read the PDF (480 KB)
How to use this document
This accessibility plan outlines what we’ll do over the next 3 years to remove and prevent barriers for persons with disabilities. This plan is being published according to the requirements of the Accessible Canada Act.
This plan begins...
Publication | 2025-12-30
If you are aware of any violation to the Canada Transportation Act or related regulations, or if you find an air fare advertisement does not comply with the all-inclusive air price advertising regulations, send an email to: OTC.conformite-compliance.CTA@otc-cta.gc.ca.
You may also contact the...
Web page | 2025-05-14
Air travel complaints
On September 30, 2023, the CTA launched a new resolution process for air travel complaints. The process applies to all air travel complaints, including active complaints that have already been submitted.
Read more about the mediation process in the new air travel...
Publication | 2025-05-06
1. On or about March 20, 2024, Delux Public Charter, LLC (doing business as JSX Air and JetsuiteX Air) operated an air service using an Embraer E-135 type aircraft bearing registration N263JX from Seattle, Washington, USA (BFI) to Calgary, Alberta, Canada (YYC) without holding a licence issued...
Enforcement Actions | 2025-01-31