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Displaying 171-180 of 187 items.
Accessibility plan 2026-2028
Read the PDF (480 KB) How to use this document This accessibility plan outlines what we’ll do over the next 3 years to remove and prevent barriers for persons with disabilities. This plan is being published according to the requirements of the Accessible Canada Act. This plan begins...
Publication | 2025-12-30
Departmental Plan 2026-2027
On this page At a glance From the Chair and Chief Executive Officer (CEO) Plans to deliver on core responsibilities and internal services Core responsibility 1: Independent regulatory and dispute-resolution services for transportation providers and users Internal...
Publication | 2026-03-13
News feeds
Stay in Touch Stay in touch by subscribing to a web feed. Our news feeds allow you to access our news and notices in a timely and convenient way. They are updated as new items are published on our website. Select from the lists available on this page the feed you want, copy the URL from the...
Web page | 2023-06-07
Organizational chart
Reporting to the Chair and Chief Executive Officer Vice-Chair and Members Chief of Staff Analysis and Outreach Branch Dispute Resolution Branch Determinations and Compliance Branch Enabling Services Branch Agency branches Led by the Chief Strategy Officer, the Analysis and Outreach...
Web page | 2016-04-01
Careers at the Canadian Transportation Agency
The Canadian Transportation Agency has a long-standing reputation as a trusted and respected Government of Canada tribunal and regulator. That's because transportation matters to us. We work hard to ensure that our national transportation system is competitive, efficient and accessible to all...
Web page | 2025-03-21
Regulating the industry
The Agency is responsible for developing and administering regulatory and non-regulatory approaches to a wide range of matters involving federally-regulated air, rail and marine modes of transportation. The national transportation policy permits the market to largely self-regulate. However, it...
Web page | 2014-02-21
Mandate, tools and values
The Canadian Transportation Agency (CTA) is an independent, quasi-judicial tribunal and regulator that has, with respect to all matters necessary for the exercise of its jurisdiction, all the powers of a superior court. We oversee the very large and complex Canadian transportation system, which is...
Web page | 2017-01-16
Client Satisfaction Research 2009-2010
Prepared by: Ipsos Reid Corporation Contract #: 94001-090009/001/CY POR #: 103-09 June 2010 Client Satisfaction Research 2009-2010 Prepared by: Ipsos Reid Corporation Contract #: 94001-090009/001/CY POR #: 103-09 June 2010 Back to top Executive Summary Ipsos Reid was...
Publication | 2011-08-11
Resolution of Disputes through Mediation - A Resource Tool
Air travel complaints On September 30, 2023, the CTA launched a new resolution process for air travel complaints. The process applies to all air travel complaints, including active complaints that have already been submitted. Read more about the mediation process in the new air travel...
Publication | 2025-05-06
Sources of Federal Government and Employee Information
Introduction to Info Source Info Source: Sources of Federal Government and Employee Information provides information about the functions, programs, activities and related information holdings of government institutions subject to the Access to Information Act and the Privacy Act. It provides...
Publication | 2016-09-19

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