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Service Standards of the Agency
Service standards for Air Service Licences Issued
Fiscal year 2020 to 2021
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Web page | 2023-07-04
Overview
Total rulings by Members
Appointed by the Governor in Council, the Agency's Members are responsible for rendering decisions and orders related to formal complaints or applications, as well as addressing other issues affecting Canada's national transportation system.
As objective and...
Web page | 2023-07-04
June 29, 2023 – Gatineau, QC – Canadian Transportation Agency
The Canadian Transportation Agency has updated its Guidelines for Coasting Trade Licence Applications. The updates to the Guide provide increased clarity to stakeholders. Highlights of these changes include:
providing checklists for...
News | 2023-06-29
Coasting trade licences are issued by the Minister of Public Safety to Canadian residents who have applied for permission to bring a foreign flagged vessel into Canadian waters to perform a service or activity over a specified period of time.
A coasting trade licence is issued when there are no...
Web page | 2023-06-29
Read the pdf (447 KB)
Part 1 – Introduction
1.1 Canadian Transportation Agency Mandate
Coasting trade refers to any commercial marine activity within Canadian waters. The Coasting Trade Act (the Act) supports Canadian marine interests by reserving the coasting trade of Canada to Canadian...
Publication | 2023-06-29
(1) On or about June 29, 2022, Air Canada failed to provide passenger (48TBKE), affected by the delay of flight AC94 scheduled to depart on June 29, 2022, the reason for the delay using the available communication method for which she had indicated a preference, including a method that is...
Enforcement Actions | 2023-06-29
(A) On or about February 25, 2023, at Montréal-Trudeau International Airport (CYUL), Air Canada failed to provide the passengers, by means of the audible announcement made at 10:23, the reason for the delay for flight number AC944, thereby contravening subsection 13(4) of the Air Passenger...
Enforcement Actions | 2023-06-28
Canadian Transportation Agency issues final decision about travelling with emotional support animals
June 23, 2023 – Gatineau, QC – Canadian Transportation Agency
Related content
Background on the decision related to traveling with emotional support animals
Final Decision no. 105-at-c-a-2023
Preliminary Decision no. LET-at-55-2022
Accessible Transportation for...
News | 2023-06-23
Related content
Canadian Transportation Agency issues final decision about travelling with emotional support animals
Final Decision no. 105-at-c-a-2023
Preliminary Decision no. LET-at-55-2022
Accessible Transportation for Persons with Disabilities Regulations...
Web page | 2023-06-23
(A) On or about December 16, 2022, Porter Airlines Inc. on its website (www.flyporter.com) sold, caused to be sold or publicly offered for sale in Canada an air service using large aircraft without holding a licence issued under Part II of the Canada Transportation Act in respect of that service ,...
Enforcement Actions | 2023-06-22