Agency site
Labour Disruptions
The Air Passenger Protection Regulations include obligations for airlines in the event of flight disruptions and cancellations.
Obligations
A labour disruption within an airline, or within an essential service provider such as an airport or an air navigation service provider,...
Web page | 2024-09-04
Management statement for the quarter ending June 30, 2024
1. Introduction
This quarterly financial report has been prepared by management as required by section 65.1 of the Financial Administration Act and in the form and manner prescribed by the Treasury Board under the Treasury Board Directive...
Publication | 2024-08-29
Pursuant to section 180 of the Canada Transportation Act, SC 1996, c 10 (CTA), A designated Enforcement officer has issued a notice of violation believing WestJet has committed 7 violations, after being unable to provide a confirmed reservation in accordance with subsection 18(1), failed to, at the...
Enforcement Actions | 2024-08-27
To learn more about the revenue cap, see The Maximum Revenue Entitlement: A Guide.
Crop year
VRCPI determination
MRE determination
Related determinations
2024-2025
CN Determination No. R-2024-124
CPKC Determination No. R-2024-63
...
Web page | 2024-08-19
The Agency is required by the Canada Transportation Act to set annual Maximum Revenue Entitlements (MRE) for CN and CPKC for the movement of western grain and determine whether each entitlement has been exceeded.
For more information, see:
The Maximum Revenue Entitlement: A Guide
Agency...
Web page | 2024-08-19
On or about April 25, 2024, at Toronto Pearson International Airport, WestJet failed to provide to a person with a disability any passenger seat adjacent to their passenger seat that is needed to provide sufficient floor space for their service dog, if because of the size of the service dog, the...
Enforcement Actions | 2024-08-16
If you are affected by Canada Jetlines' cessation of air operations, the Canadian Transportation Agency (CTA) suggests the following:
Passengers who have purchased a ticket for future travel with Canada Jetlines should contact their travel agent or transportation provider as soon as possible to...
News | 2024-08-15
Pursuant to section 180 of the Canada Transportation Act, SC 1996, c 10 (CTA), a Designated Enforcement Officer has issued a notice of violation believing Flair Airlines Ltd. has committed 53 violations, where they did not provide passengers with the minimum compensation referred to in subsection ...
Enforcement Actions | 2024-08-02
Context
The tables include airlines with an average of 1 or more complaints per 100 flights to/from/within Canada submitted to the CTA during 1 of the quarterly periods. Airlines that did not meet this criteria, or that did not operate at least 100 flights over the reporting periods, are not...
Web page | 2024-08-01
On this page
An efficient transportation system for Canada
Air
Rail
Marine
Consumer protection for air travellers
New complaints and backlog of complaints at year end
Complaints processed
Number of complaints...
Web page | 2024-07-29
Also search in...
Type
- Web page 535 Apply Web page filter
- Enforcement Actions 241 Apply Enforcement Actions filter
- Publication 202 Apply Publication filter
- News 167 Apply News filter
- Notices of Discontinuance 153 Apply Notices of Discontinuance filter
- Air Agreements 74 Apply Air Agreements filter
- Speeches 45 Apply Speeches filter
- Consultation 28 Apply Consultation filter
Sector
- Air 540 Apply Air filter
- Agency 224 Apply Agency filter
- Accessible Transportation 189 Apply Accessible Transportation filter
- Rail 170 Apply Rail filter
- Enforcement 41 Apply Enforcement filter
- Consultations 27 Apply Consultations filter
- Marine 11 Apply Marine filter
- Interprovincial bus 1 Apply Interprovincial bus filter
Published
- 2024 102 Apply 2024 filter
- 2023 200 Apply 2023 filter
- 2022 90 Apply 2022 filter
- 2021 96 Apply 2021 filter
- 2020 118 Apply 2020 filter
- 2019 154 Apply 2019 filter
- 2018 159 Apply 2018 filter
- 2017 60 Apply 2017 filter
- 2016 93 Apply 2016 filter
- 2015 83 Apply 2015 filter
- 2014 59 Apply 2014 filter
- 2013 145 Apply 2013 filter
- 2012 1 Apply 2012 filter
- 2011 6 Apply 2011 filter
- 2010 8 Apply 2010 filter
- 2009 4 Apply 2009 filter
- 2008 5 Apply 2008 filter
- 2007 10 Apply 2007 filter
- 2006 3 Apply 2006 filter
- 2005 4 Apply 2005 filter
- 2004 1 Apply 2004 filter
- 2003 2 Apply 2003 filter
- 2002 2 Apply 2002 filter
- 2001 4 Apply 2001 filter
- 2000 10 Apply 2000 filter
- 1999 2 Apply 1999 filter
- 1998 5 Apply 1998 filter
- 1997 2 Apply 1997 filter
- 1996 2 Apply 1996 filter
- 1995 2 Apply 1995 filter
- 1994 3 Apply 1994 filter
- 1993 1 Apply 1993 filter
- 1991 1 Apply 1991 filter
- 1987 1 Apply 1987 filter
- 1985 1 Apply 1985 filter
- 1984 1 Apply 1984 filter
- 1978 1 Apply 1978 filter