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The Canadian Transportation Agency (CTA) has published a fee proposal outlining how it intends to recover costs for processing eligible air travel complaints, and is now accepting comments.
Interested parties have until Monday, October 21, 2024, to submit their comments online.
Consult the web...
News | 2024-09-18
If you are affected by Canada Jetlines' cessation of air operations, the Canadian Transportation Agency (CTA) suggests the following:
Passengers who have purchased a ticket for future travel with Canada Jetlines should contact their travel agent or transportation provider as soon as possible to...
News | 2024-08-15
July 26, 2024 – Gatineau, QC – Canadian Transportation Agency
The Canadian Transportation Agency (CTA) has issued a summary of discussions related to the transport of persons with disabilities with small transportations service provider (STSPs).
The purpose of these discussions and site visits...
News | 2024-07-26
July 17, 2024 – Gatineau, QC – Canadian Transportation Agency
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Administrative monetary penalty - British Airways Plc - $75,000 - Issuance: July 17, 2024
Monetary Penalty Framework
Compliance and Enforcement Policy
The Canadian...
News | 2024-07-17
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Administrative monetary penalty - Reva, Inc.- $56,000 - Issuance: June 3, 2024
Enforcing Compliance – enforcement actions and types of violations
Compliance and Enforcement Policy
June 6, 2024 – Gatineau, QC – Canadian Transportation Agency...
News | 2024-06-06
May 28, 2024 – Gatineau, QC – Canadian Transportation Agency
The Canadian Transportation Agency recognizes National AccessAbility Week, which takes place May 26 to June 1, 2024, as an opportunity to highlight the fundamental human right of persons with disabilities to an accessible transportation...
News | 2024-05-28
May 13, 2024 – Gatineau, QC – Canadian Transportation Agency
Related content
Administrative monetary penalty - WestJet- $142,500 - Issuance: May 7, 2024
Enforcing Compliance – enforcement actions and types of violations
Compliance and Enforcement Policy...
News | 2024-05-13
April 30, 2024 – Gatineau, QC – Canadian Transportation Agency
The Canadian Transportation Agency (CTA) published today the decisions issued by Complaint Resolution Officers for eligible air travel complaints processed since September 30, 2023. This list of decisions will be updated quarterly...
News | 2024-04-30
April 29, 2024 – Gatineau, QC – Canadian Transportation Agency
The Canadian Transportation Agency (CTA) has announced its determination of the Volume-Related Composite Price Index (VRCPI) for the Canadian National Railway Company (CN) at 1.9281 and the Canadian Pacific Kansas City (CPKC) at 1....
News | 2024-04-29
April 15, 2024 – National Capital Region (Gatineau, QC/Ottawa, ON) – Canadian Transportation Agency & Railway Association of Canada
The Canadian Transportation Agency (the Agency) has been the official source of providing and maintaining Standard Point Location Codes (SPLCs) for shipping rail...
News | 2024-04-15