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Air Passenger Protection Regulations Consultations - What We Heard
Air passengerprotection public consultations What we heard Download PDF Table of Contents Introduction Consultation Overview Key Themes Airline's Obligation to Communicate Clearly Flights Delays and Cancellations...
Publication | 2018-10-15
CTA releases What We Heard Report summarizing its air passenger protection consultations
Gatineau, Quebec – October 16, 2018 – The Canadian transportation Agency (CTA) today released its What We Heard Report, summarizing the input it received from Canadians over the course of its national consultations on new air passenger protection regulations. The three-month consultation process...
News | 2018-10-15
Air New Zealand Limited
A. On or about August 22, 2018, Air New Zealand Limited violated: Paragraph 135.8(1)(b) of the ATR by advertising an air service without including in the advertisement, the point of destination of the service in New Zealand. 
Enforcement Actions | 2018-10-12
Information for ticket-holders impacted by hurricane Michael
Hurricane Michael is currently affecting domestic and international air travel in the southern United States. When severe weather or other uncontrollable events impact your flight and travel dates, you are strongly encouraged to contact your airline, travel agency or tour consolidator as soon as...
News | 2018-10-11
Primera ticket holders – Important information about cessation of air operations
The Canadian Transportation Agency (CTA) is providing the following advice to passengers affected by the cessation of Primera Air's operations on October 2, 2018: If you have purchased a ticket but have not yet travelled, or you are still in transit, you should contact your travel agent or other...
News | 2018-10-03
Exploits Valley Air Services Ltd.
Results of a recent investigation conducted on April 30, 2018, by a designated enforcement officer of the Canadian Transportation Agency (Agency) indicated that Exploits Valley Air Services Ltd. (Exploits Valley Air Service) was in contravention of subparagraph 67(1)(a.1) of the Canada...
Enforcement Actions | 2018-09-14
Information for ticket-holders impacted by major weather events
There are several major weather events currently affecting air travel, including hurricanes Olivia (Hawaii) and Florence (southern and eastern United States) and tropical storm Isaac (Caribbean).  These storms are expected to cause significant disruptions to air travel both domestically and...
News | 2018-09-13
Hong Kong Airlines Limited
Results of a compliance verification conducted by a designated enforcement officer of the Canadian Transportation Agency indicate that Hong Kong Airlines Limited is in contravention of paragraphs 135.8(1)(b), 135.8(1)(d) and 135.8(1)(e) of the Air Transportation Regulations. This compliance...
Enforcement Actions | 2018-08-27
Access Helicopters Ltd.
Results of a recent periodic carrier inspection conducted on May 10, 2018 by a designated enforcement officer of the Canadian Transportation Agency indicate that Access Helicopters Ltd. is in contravention of subsection 67(3) of the Canada Transportation Act.
Enforcement Actions | 2018-08-27
Okanagan Mountain Helicopters Ltd.
Results of a recent periodic carrier inspection conducted on May 8, 2018 by a designated enforcement officer of the Canadian Transportation Agency indicate that Okanagan Mountain Helicopters Ltd. is in contravention of paragraph 67(1)(a.1) and subsection 67(3) of the Canada Transportation Act.
Enforcement Actions | 2018-08-27

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