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Opening remarks: Panel on accessibility in International Civil Aviation
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I am the Chair and CEO of the Canadian Transportation Agency. I would like to thank ICAO for organizing the conference and for inviting me and to thank Saudi Arabia for hosting this conference. I came a...
Speeches | 2024-05-28
Opening Remarks – Chair and CEO France Pégeot
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Good afternoon,
I am pleased to be with you today to discuss accessible air transportation for persons with disabilities.
The Canadian Transportation Agency has three main responsibilities.
We help ensure that the national...
Speeches | 2024-05-22
(1) On or about August 2, 2023, Société Air France did not comply with an order made by the Canadian Transportation Agency pursuant to subsection 172.1(2) of the Canada Transportation Act (CTA), which required it to train identified personnel in the manner detailed in the Order section of the...
Enforcement Actions | 2024-05-21
(1) On or about October 31, 2023, at San Jose del Cabo International Airport, WestJet failed to provide a service to a person with a disability who uses a mobility aid, by not returning the mobility aid to the person on arrival at the destination without delay, thereby contravening paragraph 41(1)(...
Enforcement Actions | 2024-05-21
Consultation on requests for Conditional Exemptions from the tactile requirement related to signage in terminals in the Accessible Transportation for Persons with Disabilities Regulations
The Canadian Transportation Agency (CTA) is seeking input on requests filed by the Canadian Air Transport...
Consultation | 2024-05-21
May 13, 2024 – Gatineau, QC – Canadian Transportation Agency
Related content
Administrative monetary penalty - WestJet- $142,500 - Issuance: May 7, 2024
Enforcing Compliance – enforcement actions and types of violations
Compliance and Enforcement Policy...
News | 2024-05-13
(A) On or about October 5, 2023, WestJet failed to ensure a member of personnel who may be required to interact with the public or to participate in making decisions or in developing policies or procedures in relation to the requirements of these Regulations, received training that provides an...
Enforcement Actions | 2024-05-09
List of Arbitrators call out
The Canadian Transportation Agency is expanding its List of Arbitrators (List). As required by subsections 169(1) and 169.42(1) of the Canada Transportation Act, we periodically consult on the List’s composition and make revisions.
With the help of the ADR...
Web page | 2024-05-08
(1) On or about March 12, 2024, the Edmonton Regional Airports Authority failed to identify, by tactile and Braille signage, the designated area for service dogs to relieve themselves located in the public area of the terminal (north of Door 1, Arrivals level), thereby contravening paragraph 227(1...
Enforcement Actions | 2024-05-06
Note
On April 2, 2024, certain changes were brought to the Compliance and Enforcement Policy:
The severity levels for some Air Passenger Protection Regulation (APPR) provisions have been adjusted;
The same amounts for "per passenger" and "per event" will apply in the calculation of...
Web page | 2024-05-03