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Displaying 81-90 of 189 items.
Inquiry Officer’s Report into complaints that airlines did not respect communications obligations under the Air Passenger Protection Regulations
Case No. 20-01590 September 30, 2020 Prepared by: Tom Oommen, Inquiry Officer Appointment of Inquiry Officer and Scope of the Inquiry Officer’s Report On February 13, 2020, the Canadian Transportation Agency (Agency) opened an inquiry into complaints from passengers alleging that air carriers...
Web page | 2020-11-05
Accessibility and recovery: Breaking barriers to travellers with disabilities as aviation rebuilds
Chair and CEO Keynote Address to the IATA Global Accessibility Symposium – October 27, 2020 The air transportation sector is going through its greatest crisis since the first international commercial flight a century ago. That flight was operated by Aeromarine Airways, which in 1920 began a...
Speeches | 2020-11-02
Take Charge of Your Travel: A Guide for Travellers with Disabilities
Read the pdf (694 KB) Watch the American Sign Language (ASL) videos Introduction ASL version of Introduction This is an American Sign Language (ASL) video with no audio Continue to the next video: How to use this guide   Preparing to travel? This...
Publication | 2020-10-09
Saskatoon Airport Authority
(A) On or about February 26, 2020, the Saskatoon Airport Authority failed to ensure that all their employees and contractors who are required by the Personnel Training for the Assistance of Persons with Disabilities Regulations to receive training completed their initial training within 60 days...
Enforcement Actions | 2020-09-23
Regina Airport Authority
(A) On or about February 25, 2020, the Regina Airport Authority failed to ensure that all their employees and contractors who are required by the Personnel Training for the Assistance of Persons with Disabilities Regulations to receive training completed their initial training within 60 days after...
Enforcement Actions | 2020-09-16
Accessible travel in the context of COVID-19
Watch the ASL videos Purpose ASL version of Purpose This is an American Sign Language (ASL) video with no audio Continue to the next video: Transportation service providers   The CTA's vision is to make Canada's national transportation system the most...
Web page | 2020-09-08
International Civil Aviation Organization
In 2019–20, the CTA worked with government partners at the Canadian mission to the International Civil Aviation Organization (ICAO) during both the ICAO General Assembly and sessions of the Facilitation Panel (FALP) to raise the profile of accessibility in air travel. The CTA led efforts to...
Web page | 2020-08-26
Transportation and storage of wheelchairs and other mobility aids
The CTA created an International Working Group (IWG) to develop recommendations for future action related to issues around the safe storage and transportation of wheelchairs and other mobility aids and hosted an international forum in June 2018. IWG members included airlines and their trade...
Web page | 2020-08-26
CTA Initiatives to Advance Accessible Air Travel Internationally
Accessible transportation is an essential part of modern life and important for all Canadians. About one in five of Canadians has a disability, and this proportion is growing as the average age of the population rises. Air travel is global – but from one country to another, there are different...
Web page | 2020-08-26
Aéroports de Montréal
(A) On or about December 10, 2019, Aeroports de Montreal failed to ensure that all employees of contractor "Auberge de ('Aeroport Inn" who provide transportation-related services and who may be required to interact with the public or to make decisions in respect of the carriage of persons with...
Enforcement Actions | 2020-07-28

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