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Temporary exemption requests from transportation service providers and submitted comments
Disclaimers Third-party information liability disclaimer Some of the information on this web page has been provided by external sources. The Agency is not responsible for the accuracy, reliability or currency of the information supplied by external sources. Content prosided by external...
Web page | 2021-01-18
CTA Launches Consultation on Accessible Transportation Guidelines for Medium and Small Transportation Service Providers
December 3, 2020 – Gatineau, QC – Canadian Transportation Agency On this International Day of Persons with Disabilities, the Canadian Transportation Agency (CTA) is launching a consultation to support the development of new accessible transportation guidelines for medium and small Transportation...
News | 2020-12-03
Reservation checklist for persons with disabilities: A step-by-step guide for planning your travel
This checklist is for your personal use. It will help you identify your travel needs and can be used as a helpful summary when communicating with your travel agent or travel carrier. Remember: Advise carrier of the nature of your disability; Obtain written confirmation of services to be...
Web page | 2020-12-03
Arrival
Watch the ASL videos   ASL version of You've arrived at your destination Continue to the next video: Disembarking   You've arrived at your destination! It's time to gather your baggage and head towards the exit of the terminal building or, if you are making...
Web page | 2020-12-03
Resolving problems
Watch the ASL video   ASL version of Resolving problems End of ASL videos - Resolving problems   Sometimes things can go wrong with even the best-planned trip. If a problem arises or you have a concern related to your trip, let the transportation service...
Web page | 2020-12-03
Planning ahead and making arrangements
Watch the ASL videos   Planning is key ASL version of Planning is key Continue to the next video: Finding information   As a traveller with a disability, you should not face barriers when you travel. It is always a good idea to plan your trip ahead of...
Web page | 2020-12-03
At the terminal
Watch the ASL videos   ASL version of be aware of your carrier's check-in time Continue to the next video: Getting information about the terminal   It's time to go! It is essential for you to be aware of your carrier's check-in time to give yourself...
Web page | 2020-12-03
Onboard
Watch the ASL videos   Seating and layout ASL version of Seating and layout Continue to the next video: Announcements   Once onboard, if you are blind or have any other visual impairment, your carrier is required – upon your request – to describe the...
Web page | 2020-12-03
Travelling with severe allergies
Watch the ASL video   Allergy buffer zones ASL version of Allergy buffer zones   End of ASL videos - Travelling with severe allergies   If you have a severe allergy, let your carrier know well in advance of your travel but, at a minimum, 48 hours...
Web page | 2020-12-03
Travelling outside Canada
Watch the ASL video   ASL version of Travelling outside Canada End of ASL videos - Travelling outside Canada   Our tips can also help you if you travel outside the country. Remember, though, that Canadian standards and rules generally don't apply in other...
Web page | 2020-12-03

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