Agency site
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The Canadian Transportation Agency is committed to consulting with Canadians. Through consultations, the Agency gains a greater understanding of different perspectives from the public, stakeholders and experts and therefore develops more informed and effective policies and programs.
For advice on...
Web page | 2024-04-16
Overview
The Canadian Transportation Agency is committed to ensuring effective monitoring and enforcement of industry compliance with legislative and regulatory provisions, which is in the interests of travellers, shippers, and the transportation companies that follow the rules and should not face...
Web page | 2024-04-11
This Forward Regulatory Plan provides information on regulatory initiatives that the Canadian Transportation Agency (CTA) aims to propose or finalize in the next 2 years through:
pre-publication in the Canada Gazette, Part I
final publication in the Canada Gazette, Part II
The Forward...
Web page | 2024-04-02
Enabling act(s)
Canada Transportation Act
Description
The Accessible Transportation for Persons with Disabilities Regulations (ATPDR), published in the Canada Gazette, Part II on July 10, 2019, represent a significant advancement in ensuring the accessibility of the federal transportation...
Web page | 2024-04-02
Enabling act(s)
Canada Transportation Act
Description
The Air Passenger Protection Regulations (APPR or the regulations) came into force in 2019 with the objective of providing more consistent air passenger rights by imposing minimum requirements on air carriers. Parliament passed legislation in...
Web page | 2024-04-02
Enabling act(s)
Canada Transportation Act
Description
Parliament passed legislation in June 2023 to modify the Canada Transportation Act (the Act) and introduced new legislative provisions that the Canadian Transportation Agency (CTA) is required to administer. Pursuant to subsection 177(1) of...
Web page | 2024-04-02
Note
On April 2, 2024, certain changes were brought to the Compliance and Enforcement Policy:
The severity levels for some Air Passenger Protection Regulation (APPR) provisions have been adjusted;
The same amounts for "per passenger" and "per event" will apply in the calculation of...
Web page | 2024-04-02
A departmental plan describes a department’s priorities, plans and associated costs for the upcoming three fiscal years.
Vision, mission, raison d’etre and operating context
Minister’s mandate letter
Read the full departmental plan.
Key priorities
To deliver on its core mandates, the CTA is...
Web page | 2024-02-29
Context
The tables include airlines with an average of 1 or more complaints per 100 flights to/from/within Canada submitted to the CTA during 1 of the quarterly periods. Airlines that did not meet this criteria, or that did not operate at least 100 flights over the reporting periods, are not...
Web page | 2024-02-01
Note: this section is about the accessibility of CTA as an organization. This section is not about regulating accessibility and transportation, which is one of CTA’s mandates.
The CTA is committed to advancing accessibility and making it a priority in the delivery of our services. We put this...
Web page | 2023-12-28
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