Agency site
Displaying 141-150 of 532 items.
Pursuant to section 180 of the Canada Transportation Act, S.C., 1996, c. 10, as amended (CTA), the undersigned Enforcement Officer has issued this notice of violation believing Flair Airlines Ltd. committed 40 violations of not providing the minimum compensation of $500 to a passenger who arrived...
Enforcement Actions | 2023-01-30
(A) On or about January 28, 2022, Air Liaison Inc. advertised the price of an air service on their Facebook page without including the total price that must be paid to the advertiser to obtain the air service, thereby contravening paragraph 28(1)(a) of the Air Passenger Protection Regulations (APPR...
Enforcement Actions | 2023-01-30
(A) On or about August 4, 2022, at or near Toronto Pearson International Airport (CYYZ), Delta Air Lines, Inc. failed to provide the passengers, by means of an audible announcement, the reason for the delay for flight number DL5483, thereby contravening subsection 13(4) of the Air Passenger...
Enforcement Actions | 2023-01-30
Pursuant to section 180 of the Canada Transportation Act, SC 1996, c 10 (CTA) the undersigned Enforcement Officer has issued this notice of violation believing Tailwind Air, LLC has committed 12 violations of operating an air service without holding a licence issued under Part II of the Canada...
Enforcement Actions | 2023-01-30
(A) On or about April 20, 2022, Executive Jet Management, Inc., a non-Canadian air carrier, operated a non-scheduled international service pursuant to paragraph 5(3)(b) of the Air Transportation Regulations (ATR) using an aircraft bearing registration N881FS from West Palm Beach, Florida, USA (PBI...
Enforcement Actions | 2023-01-25
Pursuant to section 180 of the Canada Transportation Act, S.C., 1996, c. 10, as amended (CTA), the undersigned Enforcement Officer has issued this notice of violation believing Air Canada committed 67 violations of not providing, within 30 days after the day on which it received the request, the...
Enforcement Actions | 2023-01-25
Pursuant to section 180 of the Canada Transportation Act, S.C., 1996, c. 10, as amended (CTA), the undersigned Enforcement Officer has issued this notice of violation believing Flair Airlines Ltd. committed 140 violations of not providing, within 30 days after the day on which it received the...
Enforcement Actions | 2023-01-25
Read the pdf (507 KB)
Air Passenger Protection
Know your rights
How to file a complaint
1. Introduction
This is a guide explaining passenger rights and airline obligations if there is a flight delay or cancellation. These apply to flights to, from...
Publication | 2023-01-13
Thank you very much, Mr. Chair.
I would like to thank the committee for the invitation to appear today.
As you noted, I am accompanied today by Tom Oommen, director general for analysis and outreach at the agency.
The agency has a broad economic regulation and dispute resolution mandate. On...
Speeches | 2023-01-12
New refund regulations are now in effect for flights that are cancelled or have long delays due to a situation outside the airline’s control. The new regulations apply to flights taken on or after September 8, 2022.
Background
Q1. Why has the Canadian Transportation Agency (CTA) developed...
Web page | 2023-01-11
Also search in...
Type
Sector
Published
- 2024 41 Apply 2024 filter
- 2023 110 Apply 2023 filter
- 2022 34 Apply 2022 filter
- 2021 25 Apply 2021 filter
- 2020 28 Apply 2020 filter
- 2019 66 Apply 2019 filter
- 2018 88 Apply 2018 filter
- 2017 12 Apply 2017 filter
- 2016 9 Apply 2016 filter
- 2015 23 Apply 2015 filter
- 2014 16 Apply 2014 filter
- 2013 5 Apply 2013 filter
- 2012 1 Apply 2012 filter
- 2010 7 Apply 2010 filter
- 2009 4 Apply 2009 filter
- 2008 2 Apply 2008 filter
- 2007 10 Apply 2007 filter
- 2006 3 Apply 2006 filter
- 2005 4 Apply 2005 filter
- 2004 1 Apply 2004 filter
- 2003 2 Apply 2003 filter
- 2002 2 Apply 2002 filter
- 2001 4 Apply 2001 filter
- 2000 10 Apply 2000 filter
- 1999 2 Apply 1999 filter
- 1998 5 Apply 1998 filter
- 1997 2 Apply 1997 filter
- 1996 2 Apply 1996 filter
- 1995 2 Apply 1995 filter
- 1994 3 Apply 1994 filter
- 1993 1 Apply 1993 filter
- 1991 1 Apply 1991 filter
- 1987 1 Apply 1987 filter
- 1985 1 Apply 1985 filter
- 1984 1 Apply 1984 filter
- 1978 1 Apply 1978 filter