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Displaying 161-170 of 182 items.
August 4, 2023 – Gatineau, QC – Canadian Transportation Agency
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Enforcing Compliance – enforcement actions and types of violations
Compliance and Enforcement Policy
The Canadian Transportation Agency (CTA) has issued an administrative monetary...
News | 2023-08-04
April 10, 2024 – Gatineau, QC – Canadian Transportation Agency
Related content
Administrative monetary penalty - WestJet- $55,000 - Issuance: April 5, 2024
Enforcing Compliance – enforcement actions and types of violations
Compliance and Enforcement Policy...
News | 2024-04-10
Accessibility Help Line
Have questions relating to accessible transportation?
Need help filing an accessibility complaint?
1-844-943-0273
Contact us Monday to Friday, 8 a.m. to 5 p.m. EST.
TTY: 1-800-669-5575
ASL version of Accessibility Help Line of Accessibility...
Web page | 2026-02-13
Watch the ASL videos
1. Purpose
ASL version of Chapter 1. Purpose
Continue to the next video: Chapter 2. What is considered to be a service dog
This guide explains the obligations of transportation service providers covered by the Accessible...
Publication | 2026-02-17
Watch the ASL videos
1. Purpose
ASL version of Chapter 1. Purpose
Continue to the next video: Chapter 2. What is considered to be a service dog
This guide provides information for air carriers and federal passenger rail, marine (ferry) and bus carriers...
Publication | 2026-02-17
Preparing to travel? These resources will help.
They will give you some ideas about how to plan and conduct your journey. They describe services designed to facilitate barrier-free travel on airplanes, trains, ferries and buses that cross a provincial/territorial or Canadian border. These...
Web page | 2020-12-03
Amount of compensation the CTA can award for accessibility-related complaints
Domestic flights
In the context of an accessibility complaint, the Canadian Transportation Agency (CTA) may award compensation for pain and suffering and compensation if an undue barrier or contravention of an...
Web page | 2026-03-03
Results of a recent periodic facility inspection conducted on June 14, 2018 by a designated enforcement officer of the Canadian Transportation Agency indicate that the Prince George Airport, operated by the Prince George Airport Authority, is in contravention of section 9 of the Personnel Training...
Enforcement Actions | 2018-08-27
Results of a recent periodic facility inspection conducted on June 20, 2018 by a designated enforcement officer of the Canadian Transportation Agency indicate that Rocky Mountaineer is in contravention of sections 4, 5, 7, 8 and 11 of the Personnel Training for the Assistance of Persons with...
Enforcement Actions | 2018-08-27
A) On or about February 28, 2018, the Iqaluit Airport failed to ensure that all their employees and contractors who are required by the Personnel Training for the Assistance of Persons with Disabilities Regulations to receive training complete their initial training within 60 days after the...
Enforcement Actions | 2018-08-21
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