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The Agency found that the majority of federally-regulated transportation terminals are now fully compliant with provisions of the Code of Practice: Passenger Terminal Accessibility.
I. Background
The Canadian Transportation Agency (Agency) is responsible for ensuring that undue obstacles to the...
Publication | 2010-10-21
INTRODUCTION
A. The Canadian Transportation Agency
The Canadian Transportation Agency (formerly known as the National Transportation Agency of Canada) is a quasi-judicial administrative tribunal of the federal government. Under Canadian legislation, the Agency has the responsibility for ensuring...
Publication | 2014-11-05
Purpose of this Code of Practice
The purpose of this Code of Practice is to improve the accessibility of rail travel to persons with disabilities. In the 1995 TransAccess Information Base (Values in the TransAccess Information Base are age-adjusted projections of the figures for adults residing in...
Publication | 2016-01-21
On this page
The need for a job aid system
Discussions with subject matter experts
Observing ground handler operations
Prototyping a job aid system
Evaluating the job aid system
Finalizing the job aid system
Selecting the right materials
Integrating the job aid system into...
Publication | 2026-04-27
Read the PDF version (443 ko)
Watch the ASL videos
1. Purpose
ASL version of Chapter 1. Purpose
Continue to the next video: Chapter 2. What is considered to be a service dog
This guide explains the obligations of transportation...
Publication | 2026-04-20
A Designated Enforcement Officer who believes that a regulated entity has committed a violation of the Canada Transportation Act or regulations, or when a regulated entity has not complied with a CTA Order, may issue a Notice of Violation.
Enforcement officers monitor compliance with the following...
Web page | 2024-09-06
Watch the American Sign Language (ASL) video
ASL version of Accessible Transportation for Persons with Disabilities Regulations
This is an American Sign Language (ASL) video with no audio
The Canadian Transportation Agency (CTA) has built on its various...
Web page | 2022-03-14
Read the PDF version (525 KB)
On this page
Purpose of this guide
Context for use
Members of personnel required to be trained (Subsection 16(1))
Requirements of the ATPDR (subsection 16(1))
The principles (Paragraph 16(2)(a))
Training for personnel (Subsection 16(2))...
Publication | 2026-06-18
August 6, 2026 – Gatineau, QC – The Canadian Transportation Agency (CTA) reminds Canadians of their rights when travelling with a service dog under the Accessible transportation for persons with disabilities regulations (ATPDR).
What is a service dog?
The ATPDR define a service dog as...
News | 2026-08-06
August 24, 2026 – Gatineau, QC – Canadian Transportation Agency
Under the Canadian Transportation Agency’s Accessible transportation for persons with disabilities regulations (ATPDR), persons living with a disability who rely on service dogs are entitled to accessible, clearly marked, and...
News | 2026-08-24
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