Agency site

Displaying 161-170 of 182 items.
The Canadian Transportation Agency issues administrative monetary penalty to WestJet for contraventions of the Accessible Transportation for Persons with Disabilities Regulations
August 4, 2023 – Gatineau, QC – Canadian Transportation Agency Related content Enforcing Compliance – enforcement actions and types of violations Compliance and Enforcement Policy The Canadian Transportation Agency (CTA) has issued an administrative monetary...
News | 2023-08-04
The Canadian Transportation Agency issues administrative monetary penalty to WestJet for violations of the Accessible Transportation for Persons with Disabilities Regulations
April 10, 2024 – Gatineau, QC – Canadian Transportation Agency Related content Administrative monetary penalty - WestJet- $55,000 - Issuance: April 5, 2024 Enforcing Compliance – enforcement actions and types of violations Compliance and Enforcement Policy...
News | 2024-04-10
Accessibility complaints about transportation services
Accessibility Help Line Have questions relating to accessible transportation? Need help filing an accessibility complaint? 1-844-943-0273 Contact us Monday to Friday, 8 a.m. to 5 p.m. EST. TTY: 1-800-669-5575 ASL version of Accessibility Help Line of Accessibility...
Web page | 2026-02-13
Service dogs: A Guide
Watch the ASL videos 1. Purpose ASL version of Chapter 1. Purpose Continue to the next video: Chapter 2. What is considered to be a service dog   This guide explains the obligations of transportation service providers covered by the Accessible...
Publication | 2026-02-17
Space for Service Dogs Onboard Transportation Equipment: A Guide
Watch the ASL videos 1. Purpose ASL version of Chapter 1. Purpose Continue to the next video: Chapter 2. What is considered to be a service dog   This guide provides information for air carriers and federal passenger rail, marine (ferry) and bus carriers...
Publication | 2026-02-17
Take charge of your travel
Preparing to travel? These resources will help. They will give you some ideas about how to plan and conduct your journey. They describe services designed to facilitate barrier-free travel on airplanes, trains, ferries and buses that cross a provincial/territorial or Canadian border. These...
Web page | 2020-12-03
Compensation for accessibility-related complaints
Amount of compensation the CTA can award for accessibility-related complaints Domestic flights In the context of an accessibility complaint, the Canadian Transportation Agency (CTA) may award compensation for pain and suffering and compensation if an undue barrier or contravention of an...
Web page | 2026-03-03
Prince George Airport Authority
Results of a recent periodic facility inspection conducted on June 14, 2018 by a designated enforcement officer of the Canadian Transportation Agency indicate that the Prince George Airport, operated by the Prince George Airport Authority, is in contravention of section 9 of the Personnel Training...
Enforcement Actions | 2018-08-27
Rocky Mountaineer
Results of a recent periodic facility inspection conducted on June 20, 2018 by a designated enforcement officer of the Canadian Transportation Agency indicate that Rocky Mountaineer is in contravention of sections 4, 5, 7, 8 and 11 of the Personnel Training for the Assistance of Persons with...
Enforcement Actions | 2018-08-27
Iqaluit Airport
A) On or about February 28, 2018, the Iqaluit Airport failed to ensure that all their employees and contractors who are required by the Personnel Training for the Assistance of Persons with Disabilities Regulations to receive training complete their initial training within 60 days after the...
Enforcement Actions | 2018-08-21

Also search in...

Type

Sector

Published