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What are limitations to liability?
All air carriers’ tariffs must set out how an air carrier limits its liability with respect to the transportation of passenger and goods.
This part of an air carrier’s tariff addresses the extent of an air carrier’s liability in cases of personal injury or death...
Web page | 2024-12-27
Gatineau, January 17, 2024 – Canadian Transportation Agency
The Canadian Transportation Agency (CTA) has updated the list of large and small airlines for 2024.
According to the Air Passenger Protection Regulations, large airlines are those that have carried more than two million passengers in...
News | 2024-01-17
If you are affected by Lynx Air's cessation of air operations, the Canadian Transportation Agency (CTA) suggests the following:
Passengers who are stranded or who have purchased a ticket for future travel with Lynx Air should contact their travel agent or transportation provider as soon as...
News | 2024-02-27
Context
The tables include airlines with an average of 1 or more complaints per 100 flights to/from/within Canada submitted to the CTA during 1 of the quarterly periods. Airlines that did not meet this criteria, or that did not operate at least 100 flights over the reporting periods, are not...
Web page | 2024-04-30
Opening Remarks – Chair and CEO France Pégeot
Check against delivery
Good afternoon,
I am pleased to be with you today to discuss accessible air transportation for persons with disabilities.
The Canadian Transportation Agency has three main responsibilities.
We help ensure that the national...
Speeches | 2024-05-22
Related content
Administrative monetary penalty - Reva, Inc.- $56,000 - Issuance: June 3, 2024
Enforcing Compliance – enforcement actions and types of violations
Compliance and Enforcement Policy
June 6, 2024 – Gatineau, QC – Canadian Transportation Agency...
News | 2024-06-06
July 17, 2024 – Gatineau, QC – Canadian Transportation Agency
Related content
Administrative monetary penalty - British Airways Plc - $75,000 - Issuance: July 17, 2024
Monetary Penalty Framework
Compliance and Enforcement Policy
The Canadian...
News | 2024-07-17
If you are affected by Canada Jetlines' cessation of air operations, the Canadian Transportation Agency (CTA) suggests the following:
Passengers who have purchased a ticket for future travel with Canada Jetlines should contact their travel agent or transportation provider as soon as possible to...
News | 2024-08-15
Labour Disruptions
The Air Passenger Protection Regulations include obligations for airlines in the event of flight disruptions and cancellations.
Obligations
A labour disruption within an airline, or within an essential service provider such as an airport or an air navigation service provider,...
Web page | 2024-09-04
Gatineau, Quebec, December 20, 2024 – Proposed amendments to the Air Passenger Protection Regulations (APPR) have been published in the Canada Gazette, Part I, for consultation. The Canadian Transportation Agency (CTA) will hold a virtual technical briefing to provide information about these...
News | 2024-12-20