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Displaying 31-40 of 635 items.
Passenger Terminal Accessibility
Purpose of this Code of Practice The purpose of this Code is to provide a minimum level of accessibility for passenger terminals across Canada and to further improve the accessibility of terminals for persons with disabilities on a systemic basis as they use the federal transportation system. The...
Publication | 2007-01-02
Removing Communication Barriers for Travellers with Disabilities: Code of Practice
Purpose of this Code This Code contains accessibility standards developed to improve the communication of transportation-related information for persons with disabilities on a systemic basis as they use the federal transportation network. While this Code focuses on the information needs of...
Publication | 2016-03-31
Accessibility Guidelines for Small Aircraft - Services for persons with disabilities on aircraft with 29 and fewer passenger seats
1. Purpose of these Guidelines These Guidelines, developed in cooperation with representatives of the industry, consumers and other government departments, are meant to assist carriers to better serve the needs of persons with disabilities travelling on aircraft with 29 and fewer passenger seats (...
Publication | 2005-01-03
Canadian Transportation Agency clarifies who must hold an air licence
March 29, 2016 – Gatineau, QC The Canadian Transportation Agency issued a determination today that will bring clarity and predictability to the air industry, allow for innovation and consumer choice, and maintain protection for travellers. The Agency determined that resellers – companies who...
News | 2016-03-29
Backgrounder – Air licensing requirements for resellers
ISSUES Whether resellers operate air services and should therefore be required to hold an air licence. Whether NewLeaf Travel Company Inc. (NewLeaf), based on its proposed business model, will operate an air service and should therefore be required to hold an air licence. Background The...
News | 2016-03-29
Air transportation regulations
Air transportation regulations now finalized The CTA consulted with industry stakeholders, experts and interested members of the public from December 2016 to October 2017, to update and clarify its regulations, guidelines and tools for air transportation so that they reflect how industry is...
Consultation | 2016-12-15
New or increased charges by NAV Canada
Aircraft operators can appeal new or increased charges by NAV Canada, as outlined in the Civil Air Navigation Services Commercialization Act. You may only appeal if NAV Canada has not followed: the correct principles for new or revised charges; the requirements for giving notice or for...
Web page | 2015-10-20
Complaints about fares and rates on domestic routes with little or no competition
What is a route with little or no competition? Any route within Canada served by a single carrier and its affiliates. In addition, the Agency may determine that a route with two carriers has limited competition because the second carrier does not provide a reasonable alternative. What is an air...
Web page | 2015-10-20
Failure to give notice when discontinuing or reducing a domestic air service to a community
When does a carrier need to give notice? A carrier must notify the community if it proposes to: discontinue a service, resulting in only one or no carriers serving a point; reduce the frequency of a service to less than one flight per week, resulting in only one or no carriers providing...
Web page | 2015-10-20
Provincial and territorial government authorities (dealing with consumer matters including travel)
Newfoundland and Labrador Consumer Affairs Officer Department of Government Services and Lands P.O. Box 8700 2nd Floor, West Block St. John's NL A1B 4J6 Tel.: 709-729-2600 Fax: 709-729-3205 Web site: www.gov.nl.ca/gs Prince Edward Island Department of Consumer...
Web page | 2023-03-27

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