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Displaying 431-440 of 621 items.
London Air Services Ltd.
(A) On or about February 26, 2022, London Air Services Ltd. operated an international passenger charter without first obtaining the required charter permit or instead providing prior written notification to the Agency, thereby contravening section 21 of the Air Transportation Regulations.
Enforcement Actions | 2022-08-02
Kississing Lake Lodge Ltd.
(A) On or about April 27, 2022, Kississing Lake Lodge Ltd., advertised the price of an air service on their Facebook page without including in the advertisement the total price that must be paid to the advertiser to obtain the air service, thereby contravening paragraph 28(1)(a) of the APPR.
Enforcement Actions | 2022-11-09
Flair Airlines Ltd.
(A) On or about August 19, 2021, when Flight F8306 was cancelled for reasons within Flair Airlines Ltd.'s control but required for safety purposes, Flair Airlines Ltd. failed to provide, free of charge, food and drink in reasonable quantities to 4 passengers who waited two hours after the departure...
Enforcement Actions | 2022-09-23
Delta Air Lines, Inc.
(A) On or about August 4, 2022, at or near Toronto Pearson International Airport (CYYZ), Delta Air Lines, Inc. failed to provide the passengers, by means of an audible announcement, the reason for the delay for flight number DL5483, thereby contravening subsection 13(4) of the Air Passenger...
Enforcement Actions | 2023-01-30
AIR TRANSAT A.T. INC.
(A) On or about January 6, 2022, Air Transat A.T. Inc. failed to provide the reason for the cancellation of the flight TS681 scheduled on January 25, 2022, thereby contravening paragraph 13(1)a) of the Air Passenger Protection Regulations.
Enforcement Actions | 2022-10-06
AIR CANADA
(A) On or about July 20, 2022, at Montreal-Trudeau International Airport (CYUL), Air Canada failed to provide the passengers, by means of an audible announcement, the reason for the delay for flight number AC8011, thereby contravening subsection 13(4) of the Air Passenger Protection Regulations. 
Enforcement Actions | 2022-10-20
WestJet
(A) On or about July 7, 2022, at or near Kelowna International Airport (CYLW), WestJet failed to provide the passengers, by means of an audible announcement, the reason for the delay for flight number WS3323, thereby contravening subsection 13(4) of the Air Passenger Protection Regulations.
Enforcement Actions | 2022-12-05
Calm Air International
(A) On or about April 27, 2022, Calm Air International LP advertised the price of an air service on the website calmair.com and in an email sent from social@calmair.com without including in the advertisement the total price that must be paid to the advertiser to obtain the air service, thereby...
Enforcement Actions | 2022-09-23
WestJet
(1) On or about January 18, 2022, WestJet did not provide the prescribed compensation requested by passenger (SVMEME) or an explanation as to why compensation is not payable, within 30 days after the day on which it received the request, thereby contravening subsection 19(4) of the Air Passenger...
Enforcement Actions | 2022-10-31
Flair Airlines Ltd.
Pursuant to section 180 of the Canada Transportation Act, S.C., 1996, c. 10, as amended (CTA), the undersigned Enforcement Officer has issued this notice of violation believing Flair Airlines Ltd. committed 140 violations of not providing, within 30 days after the day on which it received the...
Enforcement Actions | 2023-01-25

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