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Sunwing Inquiry: Appendix 15: Communication Issues - Data
Toronto Airport (YYZ) Departures Flights Original Date of Flight Destination Passengers Original Scheduled Time of Departure Original Scheduled Time of Departure Original Scheduled Time of Departure Original Scheduled Time of Arrival Actual Date of Arrival...
Web page | 2018-10-22
Sunwing Inquiry: Appendix 15: Communication Issues - Notes
Toronto Airport (YYZ) Departures Flights Original Date of Flight Mitigated Facts  Relevant Issues  SWG022 15/04/2018   Passengers testimonies report communication issues. SWG026 16/04/2018   Passengers...
Web page | 2018-10-22
Inquiry Officer's Report - Sunwing Flights between April 14 and 18, 2018
Case no. 18-02263 October 25, 2018 Prepared by: Jean-Michel Gagnon Full Name INQUIRY INTO DELAYS, CANCELLATIONS, TARMAC DELAYS, AND LOST, DELAYED AND DAMAGED BAGGAGE AFFECTING ALL INTERNATIONAL SUNWING FLIGHTS SCHEDULED TO FLY TO OR FROM TORONTO LESTER B. PEARSON INTERNATIONAL AIRPORT OR...
Web page | 2018-10-22
Wheels up: On our way to new protections for air passengers (HillTimes 2018-10-22)
Wheels up: On our way to new protections for air passengers, by Scott Streiner, Chair and CEO, Canadian Transportation Agency (HillTimes 2018-10-22)
News | 2018-11-08
Air Passenger Protection Regulations Highlights
New refund regulations are now in effect for flights that are cancelled or have long delays due to a situation outside the airline’s control. The new regulations apply to flights taken on or after September 8, 2022. Introduction On May 24, 2019, the Canadian Transportation Agency (CTA)...
Web page | 2023-01-11
Media Advisory - Canadian Transportation Agency to hold technical briefing on proposed Air Passenger Protection Regulations
Gatineau - December 14, 2018 Scott Streiner, Chair & CEO of the Canadian Transportation Agency (CTA) will be holding a technical briefing on the proposed Air Passenger Protection Regulations. Date:        December 17, 2018 Time:       10:00 a.m. to 10:50 a.m. (EDT) Location: Hunt Club...
News | 2018-12-14
Proposed Air Passenger Protection Regulations to be published in Part I of the Canada Gazette
December 17, 2018 – Gatineau, QC – Canadian Transportation Agency The Canadian Transportation Agency (CTA) today announced that proposed Air Passenger Protection Regulations will be published in Part I of the Canada Gazette on December 22, 2018 for public review and comment. The regulations are...
News | 2018-12-17
Backgrounder – Amendments to the Air Transportation Regulations
Introduction Amendments to the Air Transportation Regulations (ATR) were finalized and published in Part II of the Canada Gazette on May 31, 2019. The regulations reflect input that the CTA heard from the public, the air industry, experts and other interested parties during consultations held...
Web page | 2019-08-13
Consultation on the requirement to identify a basic fare
The Canadian Transportation Agency (CTA) is requesting comments from interested stakeholders on the basic fare requirement, including the circumstances in which an air carrier should be exempted from identifying a basic fare in their tariff. BACKGROUND The CTA regulates domestic air...
Consultation | 2019-02-13
Flight cancellations from Flair Airlines – information for passengers
Flair Airlines has cancelled service for various flights between certain Canadian and US cities. Currently Flair Airlines reports that it is offering refunds to passengers who have not yet travelled, or it is repatriating passengers needing to fly back home. You may be eligible for a refund, to be...
News | 2019-02-22

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